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activity types defined in /PACG/ECM_SOLAF - Subtasks - Filter (Act. Type as TT setting in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail )
operation of a service order (Send Time Task setting in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail )
person-referring task (Task for Technician setting in transaction /PACG/ECM_SCG - Service call general settings )
Important customizing transactions
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/PACG/ECM_SCG - Service call general settingsNo time task - Service Call doesn’t send time tasks. The message type /PACG/ECM_SERVICECALL_TASK will not be sent to FSM. Task for technician - tasks are sent only once, with the user data (/PACG/ECM_USERMASTER – User), and they are assigned to a person |
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 /PACG/ECM_SCTD – Service Call types definition: Overview and DetailTAT active - Work with CO activity type for time confirmation. Those activity types are sent per order as defined in transaction /PACG/ECM_SOLAF. Send Time Task - Send order operation as „task” for time effort capturing. Split conf - Should time efforts be splitted before posting confirmation. Act. Type as TT - Activity type as time task. Not for person - Do not send time task for person. No technician – No update of technician in assignment |
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 /PACG/ECM_SOLAF - Subtasks - FilterOnly activity types between 101 and 102 (for company 8) will be sent to the cloud and can be used there to capture time on a sub task. |
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 /PACG/ECM_CTET - Time Effort TypeCATS active - If set, then time will be booked in CATS. CATStxt on - If set, then texts from timeffort / worktime are transferred to CATS entries. Change from - Start date from which the current CATS profile is used for postings. Entry Profile - Data entry profile for CATS bookings Release - If set, CATS entries are automatically released. Past option - options for allow bookings in the past Future option - The options for allow bookings in the future Settlm.Rules - If this option selected the CATS Receiver from the Service Orders settlement rule is determined for CATS entry – it may be sales document item, CO order, PSP element, network item. Fill send cctr - Fills sending cost center in CATS entry from persons cost center assignment in infotype 0001. Fill rec cctr - Fills receiving cost center in CATS entry from a) Workcenter of service order operation (time effort) b) persons cost center assignment in infotype 0001 (worktime) ActType PA0315 - Uses individual source Activity Type for time postings from infotype 0315. |
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 /PACG/ECM_CSPLIT - Time Effort - Time Frames for Activity TypeDepending on the original activity type, weekday, start and end time, duration from and duration to an activity type and a/a type is determined for posting CATS entry / IW41 from FSM time-effort. When crossing end time, it is automatically split into several postings. |
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