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The form of these tasks differs greatly depending on the customizing for a given company and service order type. The role of a time task can be served by:
activity types defined in /PACG/ECM_SOLAF - Subtasks - Filter (Act. Type as TT setting in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail )
operation of a service order (Send Time Task setting in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail )
person-referring task (Task for Technician setting in transaction /PACG/ECM_SCG - Service call general settings )
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See examples of time tasks creation and assignment: Generate a service order related TimeTask based on activity types (‘Act. type as TT’ option set in transaction /PACG/ECM_SCTD, no settings in transaction /PACG/ECM_SCG): Time tasks - standard approach Generate a Person related TimeTask based on activity types (‘Act. type as TT’ option set in transaction /PACG/ECM_SCTD, ‘No time task’ and ‘Time task for technician’ set in transaction /PACG/ECM_SCG): Time tasks - Time task for technician Generate a service order related TimeTask based on operations of the service order (‘Act. type as TT’ option not set in transaction /PACG/ECM_SCTD, no settings in transaction /PACG/ECM_SCG): No TimeTask generated (‘No time task’ option set in transaction /PACG/ECM_SCG): |
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No technician – No update of technician in assignment
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/PACG/ECM_SOLAF - Subtasks - Filter
Only activity types between 101 and 102 (for company 8) will be sent to the cloud and can be used there to capture time on a sub task.
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