Within the SAP FSM cloud, companies need to be defined. A company usually corresponds to a legal independent company (e.g. country subsidiary) or the part of a company. According to the Company in the FSM Cloud Connector, a Company ID and the logical system (transaction BD54) is associated with each other so that the message exchange can be executed.
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For each company ID, you need to maintain the address, communication and Banking data. They can be used on in FSM reports and Forms. 
Special attributes in customizing:
Email Text | Name of the standard text (SO10) which will be used in the Mail in case of Service reports sent by the FSM App. | ||
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PDF Small Text1 | Name of the standard text 1 (SO10), which will be used at the beginning of Offline Service Report which is created by the FSM App. | ||
PDF Small Text2 | Name of the standard text 2 (SO10), which will be used at the beginning of Offline Service Report which is created by the FSM App. | ||
Role for BILLTO | SAP Business Partner Role which will be mapped as standard Bill-To address of a Business Partner in FSM App. | ||
MaxAttSize (obsolete) | You can define the max. Size of an attachment which can be used in the FSM App.
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Time Zone | Time Zone of the Company | ||
Time Zone (the second one) | If the found time zone is equal to the company time zone and the time zone id is maintained, then the time zone id will be taken from the company and not from /PACG/ECM_TZCNV - time zone conversion table. | ||
Tzone Customer | This setting should not be used anymore – check Use TimeZone in /PACG/ECM_CTET - Time Effort Type. If this flag is set the Time Zone of the Customer is used when posting time efforts. It assumes the mobile device was in the time zone of the customer when capturing the data. | ||
Tzone Syst | Get time zone from TTZCU table. The entry found in this table is based on the time zone of the client (maintained in STZAC). | ||
MultiBranch Enabled | Do not use. Refer to Branch | ||
Def. Price List | Default price list type | ||
Def. Payt Terms | Default customer payment terms. | ||
Def.Locale | Default locale of the company | ||
Distance metrics | Do not use. | ||
Hide FSM Logo | Do not use. | ||
Use WFM | Use WFM is to distinguish if the actual planner is used Based on HTML or the previous resource planner Based on Silverlight. No longer applicable. | ||
NumOfYearsForEasterNumOfYears | Holiday calendar integration | Specify how many years should be calculated and sent to FSM for holidays depending on Easter date (holiday rule ‘V' in table THOL) or with fixed weekday (holiday rule 'W'). The field is also used to calculate ‘valid to’ value of holiday calendars which are valid only in the past. In such a case the ‘valid from’ value is the current year and the 'valid to’ is the current year plus the number specified in this field.
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External Id | Add 'External ID' property to outbound idocs of all the SAP FSM objects. External ID set up allows access to FSM objects created by third parties, additionally allows third parties to map with FSM objects generated from SAP ECC/S4. If checked, all objects transferred to SAP FSM will contain an additional segment - /PACG/ECM_IS_EXTERNAL, with field EXTERNALID. The field stores the object’s external ID (by default, SAP key, the same as the object’s main ID).  This property corresponds to field ‘externalId’ in SAP FSM DTOs.  |
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