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This enables assigning each FSM service assignment status to a service order header or operation user status.
Type – Order type
Typ – Notification type
StatProf – Status profile. The program will check /pacg/ecm_ctdus entries for default status profile.
UsrSt – User status
Please note that in case of a service order with more than one operation or service order with the operation linked with multiple requirement assignments, the status maintained on the service order header will be applied to all operations/ all activities in FSM.
In case of two way direction set up, the workflow step assigned to one of the operations in FSM will result in the service order status change and then the workflow steps of other activities will be updated as well.
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Learn more about service workflow: Service workflow |
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In new release will be available functionality “Run checkout” more information Service Checkout on various steps of workflow |