Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

4. If you have created a workshop or parts order, split the total amount or a partial amount between one or more guarantors as the bill-to parties by means of an order split. For this purpose, choose the order type Service Workshop (Warranty).

...

The warranty claims are further processed in Warranty Claim Processing (LO-WTY): 

  1. You send the warranty claim to the reimburser.
  2. Once you have received the reimburser's response, you record it in a new version with the transaction Edit Warranty Claim (WTY). Through the action Post and Change VSS Order Status (VSS2DBM2), the system checks whether there is a difference between the amount claimed and the amount reimbursed.

...