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4. If you have created a workshop or parts order, split the total amount or a partial amount between one or more guarantors as the bill-to parties by means of an order split. For this purpose, choose the order type Service Workshop (Warranty).
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The warranty claims are further processed in Warranty Claim Processing (LO-WTY):
- You send the warranty claim to the reimburser.
- Once you have received the reimburser's response, you record it in a new version with the transaction Edit Warranty Claim (WTY). Through the action Post and Change VSS Order Status (VSS2DBM2), the system checks whether there is a difference between the amount claimed and the amount reimbursed.
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