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Customizing

Recommended value

FSM company settings (CompanySettings.MaxAttachmentSize)

20,971,520 Bytes (= 20 MB)

Message Broker configuration file

Max

Transporter settings (TransporterSettings.TransferDocumentSize)

The new transporter version - 1000, the older version - 20

FSM Cloud Connector (/PACG/ECM_CUST_ATTA)

In the newer FSM Cloud Connector version generic idocs (resent to FSM after adding an attachment in FSM) are significantly lighter than the attachments themselves. In the older version the max. att. size should be aligned with the max. att. size set in FSM company settings.

FSM company settings

Use the FSM company setting CompanySettings.MaxAttachmentSize to specify the maximum allowed size of attachments added in SAP FSM (e.g. the mobile app). It is recommended that the allowed attachments size doesn’t exceed 20 MB.

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