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Use this customizing to not allow sending attachments bigger than the specified size (in bytes) from SAP ECC/S4 to SAP FSM. If no value is entered, the value of 5242880 bytes (5.24 MB) will be used.
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The maximum attachment size allowed in FSM Cloud Connector should never be lower than the maximum attachment size set in FSM company settings. This is crucial for the older FSM Cloud Connector version, where generic idocs for attachments (sent to FSM after adding an attachment in FSM) are heavier and could be blocked by FSM Cloud Connector - as a result, the attachments could not be confirmed correctly. In the newer FSM Cloud Connector version, generic idocs for attachments are significantly lighter than the attachments themselves, however it is still recommended to align the maximum attachment size set in FSM Cloud Connector with the one allowed in the FSM company settings.