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Within the FSM App working times are booked on the Worktimetask object and then transferred to SAP. With this customizing you can define the different Worktimetasks which can be selected within the App and with which attributes they are posted either in CATS (see activation in /PACG/ECM_TIMEF – Time Effort ) or as confirmation against service order defined in this transaction. 
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Each Company has its own Work Time Task Definitions
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In the Work Time Task Definitions are definedyou can define:
Work Time Task Code | Unique ID of the Work Time Task | ||||
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Work Time Task Name | Task name which will be shown in the App. | ||||
Activity type | The activity type as used in the SAP for posting CATS / confirmation.  Note that activity type determined from settings /PACG/ECM_CTET - Time Effort Type – precisely field ActType PA0315 has higher priority.  | ||||
FSM Activity Type | If entered, it is used to get not cancelled activities during inbound work time processing. Activities are selected based on the entered activity type, execution stage not cancelled and personnel number of the reporting technician. For the retrieved activities, service orders are determined and then used to create work time posting. | ||||
No book | The field is only used in classes performing the confirmation of the Service Order. If the "no book" field is checked, no confirmation will be created for the work time task and a message "Work time will be not booked in SAP" will be displayed. | ||||
SalesActiveType |
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Att/Absence Type | Attendance- or Absence Type for posting in CATS | ||||
CATS Act. Type (previously Task Type) | This field will be filled in CATS booking if it exists in BAPICATS1. Also CATSDB fields EXTSYSTEM and EXTAPPLICATION will be filled. Fields TASKLEVEL and TASKCOMPONENT should be filled by a customer-specific user exit. |
A/ATT
Attendance- or Absence Type for posting in CATS
Time posting
Selection options: from/to, absolute or fixed value
Posting value
In case of fixed value
Unit of measure
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No book
The field is only used in classes performing the confirmation of the Service Order. If the "no book" field is checked, no confirmation will be created for the work time task and a message "Work time will be not booked in SAP" will be displayed.
SalesActiveType
Sales Activity type for Sales support: Uniquely identifies the type of sales activity (for example, whether the sales activity is a sales call, a telephone call, and so on).
Time posting | Determine how start/end datetime should be calculated for time confirmation/CATS. Selection options:
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Posting value | Fixed work value for time confirmation. Used when ‘Fixed value’ is set in field ‘Time posting' |
Unit of measure | Fixed work unit for time confirmation. Used when ‘Fixed value’ is set in field ‘Time posting' |
Past option | Options for showing days backwards in window |
Future option | Options for showing days forward in window |
Inbound/Outbound | In- or outbound selectable |
Time frames
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Per Work Time Task Definition Time Frames can be assigned per day of the week, start and end time to identify different activity type or Attendance -/ Absence type. An option enables worktime to be posted with an activity type depending on a schedule and already posted time. E.g.: Mo-Fr. first 8h 100%, over 8h to 10h 150%, over 10h 200%; Saturday first 4h 150%, then 200%; Sunday and holiday 200%, day change since 0:00h
DuratSOpt | The dependency for posting the surcharges for the worktime posting is set by either selecting person or order. Leaving the field empty will not activate the dependency. |
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Actual start/finish | While trying to create a new time frame for a given work time task in /PACG/ECM_VWRKTC - Work Time Task Definition, the user is obliged to fill the actual start and actual finish time fields. If the fields are left empty, an error message is displayed.  As a form of additional validation, logs communicate the lack of actual start/finish values and a CAT entry is not posted.   |
Order for confirmations
Confirmations can be posted on a collective service order (eg. 700020) if not CATS is activated in /PACG/ECM_TIMEF – Time Effort
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