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Specify default values for WBS service calls and activities.
Default customer for service calls
If no customer is found for a WBS service call, the default customer entered in this transaction will be used as the service call’s business partner.
Default start/end time of activities
WBS elements cannot be assigned time, only dates. Use fields ‘Start of-’ and ‘End of Activity’ in transaction /PACG/ECM_SCTDF - WBS (Service call) - Default values to set default activity start/end time (during activity creation). Otherwise, activity time will be set as ’08:00:00 – 16:00:00’. This will be overwritten after dispatching the activity on the planning board in SAP FSM.
Plant and work center
No implementation yet.
Default customers sent unconditionally
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Customers set as default in one of the following transactions:
can always be sent to SAP FSM to the company assigned in the above transactions, even if their sales area/company code/no object assignment would indicate that they shouldn’t be sent (see transaction /PACG/ECM_EOAS - Object Assignment, as well as /PACG/ECM_SAASG - Sales Area Assignment, /PACG/ECM_CCAS - Company Code assignments and /PACG/ECM_NOAS - No Object Assignment).
In certain scenarios, those generic customers usually do not have contract account and sales area but are still required for every company. Starting from add-on 200 SP04 they’ll be always unconditionally sent (e.g. using the sending transaction /PACG/ECM_CUSTMASTER - Customer, address, contact person).