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Wojciech Zoltanski (Unlicensed)

Wojciech Zoltanski (Unlicensed)

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Prerequisites

You have done the required steps described in Order Processing for Vehicle Service with Service Contracts.

Procedure

  1. In the Customer Service menu under Start of the navigation pathImage Modified Service Agreements Next navigation stepImage Modified Contracts Next navigation stepImage Modified Contract Next navigation stepImage Modified Create End of the navigation pathImage Modified, create a service contract with contract type VSS Service Contract (QSC).
Info
titleNote

On the Sales tab page, you must enter the contract start and end dates, otherwise the system does not display the service contract in the input help when you assign the service contract to the service contract release order (see Creating Service Contract Release Orders, step 2).

2. Specify the service by entering service contract items with material type DIEN. These service contract items are a group of order items that you enter in Creating Service Contracts for VehiclesRelease Orders.

3. On the Vehicles tab page, enter for each service contract item the vehicles for which the agreed service is valid. You can assign a vehicle to several service contract items or several vehicles to one service contract item.

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