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/PACG/ECM_TRIG_RGPPG – Planning group as region
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Prerequisites
‘Region’ object added in /PACG/ECM_NOAS - No Object Assignment.
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The object region field
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set in transaction
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/ECM_SC_GR – Groups for service call . The region value is taken from an incoming idoc during activity creation if it contains such and during activity change. If there’s no value specified in the incoming idoc, the region is determined according to the transaction below.
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Regions for technicians can be customized in transaction /PACG/ECM_P_GR - Group object for technicians . Notice that planning group option isn’t available but can be added with a Z-implementation (e.g.
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work centers defined as planning groups).
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Process
Transfer of planning groups as regions is demonstrated below. The customizing for Company 8 in transaction /PACG/ECM_SC_GR - group object for service call is set as “Planning Group”. The objects are transferred to FSM with transaction /PACG/ECM_TRIG_RGPPG – Planning group as region .
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