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This enables assigning each FSM service assignment status to a service order header or operation user status.
FSM Comp ID -Company ID for which setting is valid
Type –
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Relevant service order type
Typ –
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Relevant notification type
StatProf – Status profile that will be used. The program will check /pacg/ecm_
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sctdus entries for default status profile.
UsrSt – User status that will be set
Level - controls whether status should be set on order’s or operation’s level
Direction - controls direction of status updates
RN CHKT - with this option enabled checkout process starts for a status for which this flag was enabled
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Please note that in case of a service order with more than one operation or service order with the operation linked with multiple requirement assignments, the status maintained on the service order header will be applied to all operations/ all activities in FSM. In case of two way direction set up, the workflow step assigned to one of the operations in FSM will result in the service order status change and then the workflow steps of other activities will be updated as well. |
| Info |
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Learn more about service workflow: Service workflow |
| Info |
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In new release will be available functionality Learn more about “Run checkout” more information functionality in Service Checkout on various steps of workflow |
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