The Technician App is a web-based application executed in the Fiori Launchpad.
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The order detail screen consists of the following three parts:
Time-clocking frame (if integration enabled)
Order header
Job sections (1..n)
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The time-clocking frame is the same as on the order search screen.
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Opens a popup allowing attachment maintenance: Upload attachments from the local drive, record video or audio and remove attachments.
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Send notification
Opens the same popup as the notification button on header level. However, only notifications configured for job level are displayed.
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Request approval
If additional work has been identified, that new job has to be approved by the customer before work may be started. Pressing this button will call the hard-coded communication event “CUST_APPROVAL_RQ”. The Communication Framework configuration determines what kind of notification is sent and to whom.
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