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Introduction to SAP Field Service integration with SAP ECC/S4 | A high level overview of the integration architecture and a happy flow scenario.
Master data customizing | Essential customizing steps for transfer of master data objects: users, business partners, equipment, items and warehouses.
Request creation | PM orders and operations created in SAP ECC/S4 become service calls and activities visible in FSM. Customizing and a demo of integration flow.
Planning preparation | Creation of reserved materials, person reservation management and prefilled checklist generation.
Activity scheduling & dispatching | Customizing and a demo of integration flow for the process of activity dispatching.
Activity execution | Customizing of objects reported during activity execution: time reporting, material consumption, expenses, mileage, feedback codes, checklists and checkout. Demo of integration flow.
Enhancement options and monitoring tools | A guide to extension possibilities and integration monitoring.
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