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Feature description

AttachmentsContracts

  • PRTs of type ‘Document’ can be transferred as activity attachments

  • Deletion of GOS attachments in FSM can result in deletion of all the references (so-called inherited attachments)

  • Bidirectional support for notification-based service call and activity attachments

  • Store attachments using different DMS document properties, depending on the inbound attachment’s file type

/PACG/ECM_CUST_ATTA

New buttons added in the top menu - it is now possible to expand and collapse all nodes with one click

Activities

Activities' status

Statuses for FSM Activities are now defined using transaction /PACG/ECM_ACTI_STATUS only both for inbound and outbound processing,

DRAFT

Activity status ‘DRAFT’ became regular status next to already existing ones.

Source table /PACG/ECM_ACTIS gets updated by setup program.

FSM Activities maintenance transaction

In the FSM Activities maintenance transaction new screen was added displaying information concerning checkout

Authorizations

Authorization objects

  • /PACG/E012

  • /PACG/E013

  • /PACG/E014

  • /PACG/E015

Authorization roles

  • /PACG/ECM_ROLE_FSMADMIN

  • /PACG/ECM_ROLE_FSMCOCKPIT

  • /PACG/ECM_ROLE_ALLTCODES

Equipment/Functional Location

Transaction /PACG/ECM_TRIG_TELO

New selection options added to ‘Functional locations’ sending report: “Created on” and “Changed on”

FSM Cockpit

Exclude last moth

With option checked in cockpit’s setting also runtime errors for the last month are not read

FSM Connector (general)

Switch off communication for selected object types

A new tool that allows disabling events' triggering and IDocs' generation for selected objects' types

/PACG/ECM_QSTATUS improvements

Specify the minimum queue lifetime for statuses WAITSTOP, WAITING and READY. Specify the minimum number of entries for queues with status RUNNING.

Connector version of ‘IDocs deletion’ report

New report was added which is a copy of standard RSETESTD (WE11) but limited only to IDocs type of /PACG/*.

No Object Assignments - configuration transaction

New functions added to transaction /PACG/ECM_NOAS: ‘Automatic assignment generation’ & 'Copy to another company'

Checklists' monitoring transactions

Authorization check /PACG/E009 added transactions /PACG/ECM_CHECKLIST_MONITOR and /PACG/ECM_CHECKLIST_SHOW

Company name

‘Company name’ field got extended

BADI /PACG/ECM_IDOC_I_BEFORE_COMMIT

The usage of BAdI /PACG/ECM_IDOC_I_BEFORE_COMMIT got extended and now, is addition to what was before, it can be used within the method PROCESS_SALES_ACTIVITY in the following classes:

  • /PACG/ECM_CL_S_I_ACTNTW_E

  • /PACG/ECM_CL_S_I_ACTSNO_E

  • /PACG/ECM_CL_S_I_ACTSVO_E

  • /PACG/ECM_CL_S_I_ACTWBS_E

FSM Logs

A new report got added, with it it’s now possible to delete FSM Connector logs if such function was enabled

Company’s name

Company’s name field length got extended to 40 characters

Table /PACG/ECM_SCTD

Table /PACG/ECM_SCTD got redesigned. Tables' fields were moved to several structures based on their functional use and then these structures were included in the table’s definition.

Materials

Warehouse assignment

The /PACG/ECM_ITEMSEND transaction got extended - it is now possible to send materials to FSM based on their plant and customer assignment (in case of consignation)

Performance

Personal reservations

Deletion of personal reservations

Deletion of personal reservation in a planning board will result in deletion of corresponding entries in SAP HR module

Reserved materials

Central warehouse

A new functionality that gives now a possibility of returning goods to, instead of technician’s van stock, central stock which is ‘shared’ by all technicians.

SAP S4/HANA Maintenance Service Order

New integration type added

End-to-end support for the state-of-the-art Maintenance Service Process. This covers two processes: Corrective Maintenance Service and Preventive Maintenance Service. In both case integration is based on intermediate PM orders.

Service Order

Planning status

If activity gets unassigned from planning board the planning status is reverted to its initial value

Exclusion of orders' type

Transactions

List of new transactions:

  • /PACG/ECM_CDC - Customers' deactivation customising

  • /PACG/ECM_CHK_USRDAT - Check users' data inconsistencies

  • /PACG/ECM_EVTD - Deactivation of FSM events

  • /PACG/ECM_NOASGEN - Automatic ‘No Object Assignment’ generation

  • /PACG/ECM_TRIG_EQUI - Equipment Master send

  • /wiki/spaces/PFCC/pages/1832419340 - Send network orders as service calls

  • /PACG/ECM_USR_OFFBRD - Automated offboarding of FSM users

  • /PACG/ECM_WE11 - Delete FSM Connector IDocs

UDO

Inbound UDO object

Handling of incoming objects of type UDO was added in the Connector

Users/Employees

Automatic employees' offboarding tool

After the end of user’s employment, automatically deactivate/delete the user in FSM and unassign them from open activities. There is a new report created which is capable of following

  • Close activities assigned to no longer employed user

  • Uncheck FSM user as active

  • Uncheck FSM user as plannable

Learn more: /PACG/ECM_USR_OFFBRD - Automated offboarding of FSM usersUDF

User - general settings (/PACG/ECM_USERG)

Source for FSM user name is now limited to two possible options only:

  • SAP username

  • Employee number

Email address and Id are no obsolete and got removed

Find inconsistent users' records

New report was added which helps finding inconsistent users' data

Learn more: /PACG/ECM_USER_CHECK - Check Users

Work schedule

All relevant work schedules defined in InfoType 0007 are now sent to FSM

Transaction /PACG/ECM_MAINT_USER

Validation was added to ‘Perm Id’ field - it is no longer possible to enter value that hasn’t been previously defined.

Sending users' data to FSM

IDoc’s /PACG/ECM_ITYPE_USER field /PACG/ECM_ITYPE_USER-USERNAME is not filled anymore as it was not used in a transformation.