This subsection serves as a high-level overview of FSM Cloud Connector customizing steps for processes performed during activity execution on the FSM mobile app. For more detailed descriptions, navigate to links included in each step.
Time reporting
Time efforts reported
Configuration Step | Customizing transaction | Corresponding sending transaction | |||||||||||
Specify whether time efforts/work time reported in FSM should be stored as CATS entries or order confirmations. Specify the entry profile and how cost center should be determined. This customizing transaction is relevant for both time efforts and work times. | |||||||||||||
During inbound time effort processing, time records for confirmation and CATS can be optionally split into two and more postings, each with different activity type and attendance/absence type. | /PACG/ECM_CSPLIT - Time Effort - Time Frames for Activity Type (additionally it must be enabled in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail , field ‘Split conf’) | ||||||||||||
Time efforts are reported together with so-called time tasks, which contain information about SAP activity type. Time tasks can be created individually for each service order or once per each technician (recommended).
| /PACG/ECM_SCG - Service call general settings , fields ‘No time task’ and ‘Task for technician’ | ||||||||||||
Specify activity types relevant for time task generation | |||||||||||||
Customize how work time reported in SAP FSM should be processed in SAP ECC/S4, depending on the selected work time task. For work times stored as CATS, specify the activity type and attendance/absence type. Work times can be also posted with reference to orders or WBS elements.
| /PACG/ECM_WRKTTSND - Work Time Task |
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