Page Comparison

Configuration Step

Customizing transaction

Corresponding sending transaction

Specify which movement types should be performed for material consumption/stock transfer carried out on the FSM mobile app, depending on a reserved material scenario.

/PACG/ECM_SCTDM – Mvmts for mat. consumption in FSM

During reserved material consumption, a technician can be prompted to enter additional information, such as filling UDFs. This can be enabled for serialized, batch-managed, all or none materials of a given type.

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31953976/PACG+ECM+ITYPE+Material+Group+and+Company+assignment-! , field ‘RM TrP’

When consuming a serialized part (a serialized item representing an equipment), it can be installed in equipment structure or replace another equipment (trigger dismantle of an existing part).

https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31953999/PACG+ECM+ICONF+-+Item+Configuration-! , fields ‘UDF Equi Ins./Unins.’, ‘Forced Update’

Specify which user status should be set to an order if a material consumption fails and is put to COGI

/PACG/ECM_SCTD – Service Call types definition: Overview and Detail, field ‘SO St. MDOC f.’

Configuration Step

Customizing transactionCorresponding sending transaction

Checklist instances created in SAP FSM can be viewed in SAP ECC/S4 using the checklist display transaction: /PACG/ECM_CHECKL_SHW - Checklists Display. To make checklists visible from transaction IW32/IW33, GOS menu should be updated.

SM30, table SGOSATTR

Checklists created in SAP FSM can update service order user status, if the specified conditions are met.

/PACG/ECM_CLSCV - User Statuses for Checklist

Manage notifications and notification tasks based on checklist instance values.

/PACG/ECM_NOTIF - Notification Configuration for Checklist

Checklists created in SAP FSM can trigger email sending, with a specified content and based on specified conditions.

/PACG/ECM_CLMAIL_CON - Mail Customizing for Checklist

Checklists created in SAP FSM can trigger generation of a service notification in SAP ECC/S4

/PACG/ECM_CLECV - Create Srv. Notif. out of Checklist

Checklists created in SAP FSM can trigger generation of a sales order in SAP ECC/S4

/PACG/ECM_CLESV - Create Sales Order out of Checklist

Checklists created in SAP FSM can trigger generation of a purchase order in SAP ECC/S4

/PACG/ECM_CLEPV - Create Pur. Order out of Checklist

Configuration Step

Customizing transactionCorresponding sending transaction

Specify if automatic billing/debit memo request should be created after checkout. Check if unprocessed idocs exist for a service order before proceeding with final confirmation for operations.

/PACG/ECM_SCTD – Service Call types definition: Overview and Detail, fields ‘Automatic billing’, ‘Check IDOCs’

Optionally review failed service call/activity idocs directly from GOS menu

SM30, table SGOSATTR

Map the rating levels from SAP FSM with own values

/PACG/ECM_SRAT - Service Rating