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| Status | ||
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Specify how user status set to a service order header/operation should affect the related activities' workflow step (direction from SAP to FSM) or how activity workflow step should affect order/operation user status (direction FSM to SAP).
StatProf
Status profile that will be used. The program will check /pacg/ecm_sctdus entries for default status profile.
UsrSt
User status that will be set
Level
Controls whether status should be set on order’s or operation’s level
Direction
Controls direction of status updates
RN CHKT
With this option enabled checkout process starts for a status for which this flag was enabled
| Info |
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Learn more about “Run checkout” functionality in Service Checkout on various steps of workflow |
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Please note that in case of a service order with more than one operation or service order with the operation linked with multiple requirement assignments, the status maintained on the service order header will be applied to all operations/ all activities in FSM. In case of two-way direction set up, the workflow step assigned to one of the operations in FSM will result in the service order status change and then the workflow steps of other activities will be updated as well. |
Workflow steps generated from SAP ECC/S4 based on user status
StatProf | Status profile used to distinguish between workflow steps to send. |
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UsrSt | User status based on which a workflow step should be sent. |
Level | Specify if user status should be checked on operation or order header level. |
Direction | To use user status for workflow determination, choose direction ‘From ECC/S4 to FSM’ or ‘Both directions’. |
Example of outbound processing
After assigning a status profile (ZTEST) and a user status (E001) to a workflow step (travel) in transaction /PACG/ECM_SASA, set a user status to a service order. An idoc of type /PACG/ECM_ITYPE_SERV_ASS_OUT will be generated sent. The workflow step of the activity will change to ‘travel’ in FSM.
User status set in SAP ECC/S4 based on workflow steps set in FSM
StatProf | Status profile used for user status setting. | ||
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UsrSt | User status to be set in the activity’s order after workflow step change in FSM | ||
Level | Specify if user status should be set on operation or order header level. | ||
Direction | To set user status based on workflow step change, choose direction ‘From FSM to ECC/S4’ or ‘Both directions’. | ||
RN CHKT | Checkout process starts for a status for which this flag was enabled
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