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During inbound time effort processing, time records for confirmation and CATS can be split into two and more postings, each with different activity type and attendance/absence type.
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Prerequisites
Time splitting should be enabled in transaction /PACG/ECM_SCTD – Service Call types definition: Overview and Detail, field ‘Split conf’.
Determination criteria
During processing of inbound time efforts, relevant splitting rules (meaning ‘Actual start/finish' or ‘Duration’ time frames, as well as Activity and Attendance/Absence types to be used) are determined based on the following criteria:
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