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Administration activity | Program | Interval / range |
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Reprocessing of unprocessed IDOCs | Panel |
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| panelIconId | 1f4a1 |
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| panelIcon | :bulb: |
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| panelIconText | 💡 |
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| bgColor | #FFFAE6 |
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| Certain IDOCs fail because of object lock, e.g. locked service order or CATS. This prevents an idoc from being successfully processed at a given moment and keeps the related object locked in FSM. The issue does not require any customizing/master data adjustment. An administrator can simply re-process such idocs manually later (e.g. in /PACG/ECM_COCKPIT - FSM Connector Cockpit). It’s recommended however to automate it by scheduling a periodic BG job. |
| RBDMANI2. Learn how to set up a BG job for this report: Reprocessing the unprocessed incoming IDOCs | Execute a few times a day (not more often than hourly) for FSM Cloud Connector-related idocs (MESSAGE TYPE /PACG/ECM*) with status 51 created in the last 24-48 hours |
Queue monitoring | Panel |
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| panelIconId | 1f4a1 |
|---|
| panelIcon | :bulb: |
|---|
| panelIconText | 💡 |
|---|
| bgColor | #FFFAE6 |
|---|
| FSM Cloud Connector-related queues should be monitored on a regular basis to ensure the communication between SAP and FSM is undisrupted. An administrator/BASIS consultant could monitor queues using standard SAP transactions SMQ1 and SMQ2. It’s recommended however to automate this process by using the dedicated queue monitoring program and scheduling a periodic BG job. If you want to trigger automatic activation of queues via BB job, wherever possible, see also: Restart queues via BG job (program /PACG/ECM_RESTART_QUEUES) |
| Program /PACG/ECM_QSTATUS, transaction /PACG/ECM_QSTATUS - Email queue issues | Every minute for near-real-time monitoring of Hourly for FSM Cloud Connector-related queues - with statuses SYSFAIL, CPICERR, STOPPING, STOP, NOSENDS. Optionally for READY, WAITING, WAITSTOP with min. lifetime of e.g. 5 15 min. |
Table deletion
Tables storing technical data can quickly grow and hence should be reduced regularly in order to optimize performance.
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