Having at least a single FSM company created is a must to use Field Service Management.
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Name - this in fact is a FSM Company Id which is then required, among the other, by the message broker configuration
Description - this is an obligatory field. Keeping it empty may cause transporter issues.
Type - type of configuration associated with the company, as mentioned above must be set to ERP in case of companies which are supposed to be integrated with one of the following ERP systems: SAP Business One or SAP ECC or S/4HANA.
Connector Type - defined type of connector which will be used for integration. In case of Proaxia FSM Connector this must be se to PROAXIA_CON_ERP_SAP_ECC
Connector Version - this property defines minimum client version (message broker version in case of Proaxia connector) which is permitted to connect to FSM. Information on connector’s version currently used is displayed in FSM Admin Portal in companies' list together with the name of used connector type (in the brackets).
Create a Person for every user - this checkbox must be inactive for proper replication of users and all transactional documents. If activated, Person records are created without known ERP identifiers, which significantly disrupts the replication process.
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As of Message Broker version 3.5 it sends its internal version to FSM instead of configuration property ConnectorVersion. To learn more check Message Broker versions matrix and 3.X - Message Broker application config file |
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