Prerequisites

...

You use this function to create employee information for different processes. For example, in the new and used vehicle sales process, you require sales representative data to determine sales commission information (ICM integration). For the service process, service advisor information is required for time recording. Therefore, you create HR master records.
Depending on the processes you use (for example time recording or ICM integration), you provide information for the following HR master record views:

...

When a service advisor or sales representative creates a DBM VSS order, they enter either the employee number manually, or the system enters the appropriate user by default. This allows employees to search for DBM VSS orders they are responsible for, and to determine the daily workload.
When workshops use time recording functionality, the service technician working on a service order records the time spent working on that order. The service technician selects their employee number, and records the time spent on the order. Based on HR master data, the system determines the appropriate cost center and activity type to calculate the correct internal costs for the working time.

...