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Configuration Step

Customizing transaction

❗ The collective attachment configuration has been designed to enable parallel usage of three storage type solutions (GOS, BDS or DMS) for inbound attachments. A specific storage type for attachments from FSM can be determined based on a company ID and/or object type and/or file type. Additionally, users can define a list of object types/file types blocked from transfer to SAP FSM.

/PACG/ECM_CUST_ATTA - Inbound/Outbound Attachment Configuration

Specify if service order/notification/equipment/functional location attachments added in SAP ECC/S4 should be inherited by the related activities or if attachments added to activities in SAP FSM should be inherited by the related service order/notification/equipment/functional location. Optionally enable transfer of PRT attachments.

/PACG/ECM_ACTIVE – General Properties of E4C Activity

Specify if attachments added to service calls in FSM should be inherited by the related notifications/activities

[OBSOLETE AS OF (S4)PACG 200 SP12] /PACG/ECM_SCTD – Service Call types definition: Overview and Detail, fields ‘Cpy.Att.To.Notif’ and ‘Cpy.Att.To.Acti’ (you can also use /PACG/ECM_VSCTD - Service Call types definition (cluster view) or /PACG/ECM_SCTD_ALV - Service call types definition (ALV))

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