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User-Defined Objects allow to create a custom object type and its instances, using User-Defined Fields as properties (see also /PACG/ECM_UDF_CONF - UDF Configuration).

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Example use case of UDOs #1 – trigger UDO definitions must be transferred to FSM. UDO instances (UDO value) are generated using custom implementations.

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Example use cases

Trigger action in FSM (e.g. a notification) based on action in SAP backend

A technician should get a notification about a goods movement/delivery in SAP. FSM Cloud Connector generates a UDO instance whose creation triggers a business rule sending a push notification to technician’s phone.

Example use case of UDOs #2 – configurable Configurable selection list in checklists, which can additionally be filtered

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