Since the 2108 release there is a possibility of having multiple activities linked to one service order operation. Such configuration allows multiple technicians to work on a single case represented by an operation during different times. The functionality can be switched on in /PACG/ECM_VSCTD by checking new field Use ReqAssign.
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Please note that there are some rules and limitations related to usage of ‘Requirements assignments’ tab in service order: The ‘Reqmnts Assignment’ tab is visible at the operation level only if the fields ‘Work’ and ‘Norm. dur.’ are maintained. It is not allowed to have standard activities and ‘Requirements assignments’ activities for one operation at the same time First activity created to operation/ ‘Requirements assignments’ tab determines the way of proceeding with activities and this operation While using ‘Requirements assignments’ tab activities, the time of all activities sums into time of operation or exceeds it During checkout of split activities each activity is checked before final confirmation of operation During time effort posting with automatic final confirmation set in customizing all activities for operation must have either checkout or time effort already posted.
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