See the comments for the transaction /PACG/ECM_SAASG – the analogue logic is applied for personnel area dependent object.
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A service call added in FSM company 1 will be created in the SAP plant which is set as ‘Default’, in this case 1000.
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Plant assignment is effective only if a given ERP objects is assigned ‘2 Plant’ in transaction /PACG/ECM_EOAS - Object Assignment. |
Intercompany
During outbound service call processing, ‘foreign’ equipment or customer master data can be sent to the service call’s company. By ‘foreign’ it is meant ‘assigned to a plant/sales area which is defined as intercompany’, as opposed to standard plants/sales area defined for a given company. In the example below, by default company 8 uses equipment from plant 1200. Plant 1000 is added as special, ‘intercompany’ plant.
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During sending of a service order with equipment (header level or object list) to company 8 it is checked if there exist open service orders using the same equipment (including the equipment’s top-down structure) but created in different plants (in the example case it’d be different from plant 1200, e.g. plant 1000).
1. The equipment is searched on header, operation and object list level of other service orders
a. Service orders’ phase should be ‘Released’
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2. Plants of the found service orders should match Plant Assignment relevant for company 8 and object ‘EQUIPMENT’. Also the ‘Intercompany’ setting must be checked.
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Originally the object "EMPLOYEE" has been made Plant dependant which was not quite correct. In order remaining compatible this has been kept. Correct is, that the object "EMPLOYEE" is dependent from the personnel area.
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