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Implementation of relevant business rules for both global and receiving companies is required for the UDF data to be sent from SAP FSM. The name of the QR code UDF is specified in these business rules.

Example flow

Maintain a UDF ID responsible for holding QR code information with transaction /PACG/ECM_QR_UDF. Make sure the ID is the same as the one specified in a proper business rule.

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Navigate to customer self-service in the ‘global’ company and generate a global QR code.  

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Follow the paired URL and pair the QR code with an equipment. Choose a target company (which has proper business rules maintained).

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After successful pairing, an inbound equipment idoc should be generated. It should contain a UDF data segment. The UDF ID should correspond to the ID defined in the business rule and the UDFVALUE is the number from the corresponding paired URL.

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The UDFVALUE (QR code) of this equipment should be stored in table /PACG/ECM_EQQR.

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