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Besides message monitoring in SAP as described in Data Extractor paragraph above, it is also possible to track the communication on the Message Broker level. Message Broker produces log files that contain runtime information related to the message processing. The messages are generated with the following log levels:

  • DEBUG – the most verbose level, containing detailed information of message processing, including content and metadata of XML messages being sent between SAP and Cloud

  • INFO – contains entries for messages transferred, so that it is possible to track message exchange, but no detailed information (i.e. no message content)

  • WARN – entries generated for non-critical problems

  • ERROR – entries generated for problems that prevent message exchange (problem to connect to SAP or Cloud, application misconfiguration, etc.)

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User administration

User accounts are synchronized between SAP and Cloud. As such, in order to enable a mobile user, the user's account has to be prepared in SAP first, then synchronized to the Cloud, where a license can be assigned to the user. These steps are described in more details below. It is important to note, that during user synchronization the user's SAP password is not transferred to the cloud.