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Category | Feature description |
|---|---|
Materials | Create reserved materials on activity level. Learn more: Reserved materials on operation/activity level |
Ordered quantity in item warehouse level automatically updated after purchase order create/change. | |
Calendars | Holiday calendar integration – transfer holiday calendars, public holidays and person assignments from SAP ECC/S4 to SAP FSM. Learn more: Calendar integration |
Equipment | Global QR codes integration. Define which UDF ID carries equipment QR code information (sent after pairing an equipment with a code by a technician). During processing of inbound equipment idocs, the value of the UDF above is retrieved and stored in a new dedicated table. Learn more: /PACG/ECM_QR_UDF - Dedicated UDF names for QR code |
When an equipment is updated with a new plant, this equipment will be deleted from the old cloud company before creating it in a new company (maintenance or planning plant – depending on the ‘Planning plant’ field in /PACG/ECM_EQ1).Update equipment structure from material consumption. Learn more: Equipment plant change | |
Crowd | Create an SAP Business Partner before creating a Vendor. Learn more: /PACG/ECM_VENKG - Allowed Vendor account group |
Person | New maintenance transaction was created for users' handling. it incorporates new creations like organizational structure and teams. Learn more: /PACG/ECM_MAINT_USER - E4C users with addresses |
Person reservations can be sent to SAP FSM based on CATS data. Learn more: | |
Changes in HR records automatically update FSM master data of relevant employees (supported infotypes - Personal data, Addresses, Qualifications). New qualifications created in transaction PPDPIM are automatically transferred to SAP FSM. SAP users can be automatically added to the FSM Cloud Connector user maintenance table and transferred to SAP FSM, based on authorization roles. If a role is unassigned, the user becomes inactive. | |
Determine a technician’s home address and territory from the related customer’s ship-to address. | |
Organizational structures | Implementation of Organizational Structure in the FSM Connector. Organization Level reference added to every object. In addition, it is now possible to determine organization level like company id and use this value as if it was company id in FSM Cloud Connector. |
Skills | Filter skills and tags relevant for transfer to SAP FSM based on qualification catalogues. |
Master data | Send intercompany master data for equipment and customer objects during outbound service call processing. |
Administration | Stop the low priority queue in case of traffic in the standard queue (based on the amount of entries defined by the user). |
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