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Learn more about person reservation: Person reservation

Absence

Absence is one of time reservation type. In dispatching board choose Your technician and choose the time slot which will be reserved.

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All of the Absence type can be found in FSM Settings tab “Time slot types”. Absences are Work Time Task, to define new records go to transaction /PACG/ECM_VWRKTC and maintain new time task.

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Learn more about Work time task definition:

/PACG/ECM_VWRKTC - Work Time Task Definition