The FSM Cloud Connector component was released on 5th December 2022 6th March 2023
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Download here: |
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FSM Cloud Connector release PACG 200/S4PACG 200 SP7 SP8 aligns with SAP FSM release 22112302 |
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Post-installation steps
Install SAP notes. The list of available notes can be found here.
Run /PACG/ECM_SETUP
Change Log (SAP NOTE
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3307084)
Category | Feature description | ||
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Attachments Persons' attachments | GOS/BDS attachments added to employees (transaction PA30) will be automatically transferred to FSM and displayed in FSM master data - on Person level, under the tab ‘Attachments’. Attachments added in FSM master data for a Person under the tab ‘Attachments’ or ‘Personal information’ can be saved as GOS/BDS attachments in SAP ECC/S4 (to be displayed via PA30 → 'Attachment List').PRTs of type ‘Document’ can be transferred as activity attachments Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37135497/PACG+ECM+ACTIVE+General+Properties+of+E4C+Activity#(S4)PACG-200-SP08--PRT-Attachments , field ‘PRT Attachments’ Bidirectional support for notification-based service call and activity attachments Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/928809079/Cloud+message+to+SAP+object+configuration#Attachments-for-Person Overwrite BDS customising A new BAdI can be used to store BDS attachments with a document type different from the one resulting from the configuration-notification-based-service-calls Optionally link attachments added to notification tasks in SAP ECC/S4 to the related activities. Link attachments added in FSM to activities to the related notification tasks. Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1466761219/BAdI+definitions#I_ADJUST_REFERENCE_DATA_BDS Automatic population of attachments added to Service Call in FSM to activities should be optional From now on, it is possible to disable automatic population of attachments added to service calls to the related activities/notifications. Learn more: /PACG/ECM_SCTD – Service Call types definition: Overview and Detail, fields ‘Cpy.Att.To.Notif’ and ‘Cpy.Att.To.Acti’ | ||
Contracts | Update contract status if the end date or termination date is reached A new report can recognize contracts whose validity date has passed and as a response send relevant contract status update to FSM Learn more: Update contract status if the end date termination date is reached | ||
Equipment/Functional Location | Get partners for Equipment and Functional Location from the parent object A new configuration option added - when selected, during master data transfer, business partner is determined from the parent objects in the hierarchy 37135497/PACG+ECM+ACTIVE+General+Properties+of+E4C+Activity#(S4)PACG-200-SP08--Link-SAP-att.-of-Not.-Task-to-Activity, fields ‘Link SAP att. of Not. Task to Activity' and 'Link FSM att. of Activity to Not. Task’ Support for DMS attachments in transaction /PACG/ECM_DEL_ATTS - Delete Attachments Learn more: /PACG/ECM_DEL_ATTS - Delete Attachments Support for maintenance order operation attachments available also for ECC systems (creation in SAP ECC/deletion from activity in FSM). Learn more: DMS attachments added to maintenance orders Link attachments added to WBS element/network-based service calls in FSM to all the related activities See /PACG/ECM_WBS - WBS (Service call) definition, /PACG/ECM_SCTDO - Service call types definition (NW), field ‘Cpy.Att.To.Acti’ Force send the related attachments when force sending any object with dedicated sending transactions Customizing /PACG/ECM_CUST_ATTA:
Learn more: DMS configuration, fields ‘Deletion in FSM’, ‘Action on DMS doc.’
Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/928809066/DMS+configuration#(S4)PACG-200-SP08-File-Type, field ‘File type’
Learn more: GOS configuration
Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1471807492/BDS+configuration#Deletion-in-FSM, field ‘Deletion in FSM’ | ||
Activities | Activities' status Statuses for FSM Activities are now defined using transaction /PACG/ECM_ACTI_STATUS only both for inbound and outbound processing. Status ‘Draft’ Activity status ‘DRAFT’ became a regular status next to the already existing ones. Source table /PACG/ECM_ACTIS gets updated by setup program. Learn more: /PACG/ECM_EQ1 - Equipment Settings, field ‘Partner source’ | ||
FSM Connector (general) | Report correcting the entries in the table BELHDR (follow up to SAP Note 3206242) A new report added to Connector’s toolset (folder 'Administration') which can fix entries in BELHDR table (application logs), which cannot be removed otherwise. Changes in FSM Connector General Properties - transaction /PACG/ECM_CPROP Fields enabling DMS and BDS attachments got removed from transaction /PACG/ECM_CPROP. They were obsolete since attachments control was moved to /PACG/ECM_CUST_ATTA transaction. Also, the control field enabling FSM Activities ('FSM activity') got removed since this is the only solution and disabling them may lead to inconsistencies. Sending deletion requests requires an authorization A new authorization object (/PACG/E010) is used to control who can send objects' deletion requests to FSM. Learn more: Authorization objects | ||
Message Broker | Automatic generation of the message broker config file This new tool allows users build and generate message broker config file in an easy and user-friendly wayACTI_STATU – Activity status FSM Activities maintenance transaction In the FSM Activities maintenance transaction, a new screen displays checkout information Checklists (smartforms) Transaction /PACG/ECM_CLAO - Allowed Checklist Objects no longer needs to be adjusted manually in order to have checklists attached to FSM Activities via GOS menu. Learn more: Make Reported Checklist accessible from Activity transactions (/PACG/ECM_ACTI_VC0x) | ||
Authorizations | Authorization objects
Authorization roles
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Equipment/Functional Location | Transaction /PACG/ECM_TRIG_TELO New selection options added to ‘Functional locations’ sending report: “Created on” and “Changed on” Learn more: /PACG/ECM_TRIG_TELO - Functional Location | ||
FSM Connector (general) | Switch off communication for selected object types A new tool that allows disabling events' triggering and IDocs' generation for selected objects' types Learn more: /PACG/ECM_EVTD - Enable/Disable FSM Connector Events /PACG/ECM_QSTATUS improvements Specify the minimum queue lifetime for statuses WAITSTOP, WAITING and READY. Specify the minimum number of entries for queues with status RUNNING. Connector version of ‘IDocs deletion’ report A new idoc deletion report created as a copy of the standard RSETESTD (WE11) but limited only to IDocs type of /PACG/*. No Object Assignments - configuration transaction Automate ‘No objects assignment’ population/copying to another company. Checklists' monitoring transactions Authorization check /PACG/E009 added to transactions /PACG/ECM_CHECKLIST_MONITOR and /PACG/ECM_CHECKLIST_SHOW Company name The ‘Company name’ field in /PACG/ECM_COMP got extended to 40 characters BADI /PACG/ECM_IDOC_I_BEFORE_COMMIT The usage of BAdI /PACG/ECM_IDOC_I_BEFORE_COMMIT got extended and now can be used within the method PROCESS_SALES_ACTIVITY in the following classes:
FSM Logs A new report to delete FSM Connector logs if such a function was enabled in /PACG/ECM_CUSLOG Learn more: /PACG/ECM_MBCFLOG_GEN - Message Broker Configuration File Generator | Performance | Sending reserved materials to FSM Customize FSM Connector to send reserved material and batches only if the service order operation is dispatched. DELETE - Delete FSM logs Table /PACG/ECM_SCTD Table /PACG/ECM_SCTD got redesigned. Tables' fields were moved to several structures based on their functional use and then these structures were included in the table’s definition. Various label/description improvements Adjusted labels/descriptions across the entire FSM Cloud Connector in order to make the functionalities more self-explanatory Learn more: Labels/descriptions update for (S4)PACG 200 SP8 |
Materials | Warehouse assignment The /PACG/ECM_ITEMSEND transaction got extended - it is now possible to send materials to FSM based on their plant and customer assignment (in case of consignation) Learn more: /PACG/ECM_SCTDM – Movements for service order type Overview and Detail, field ‘ReservedDisp’ Suppress ASA event when processing inbound final confirmation When processing inbound final confirmations, the ASA event is suppressed and not triggered anymore. This in tuned improved significantly the entire operation, especially in case of orders having a huge number of assigned activities | ||
Personal reservations | Store inbound person reservation properties in SAP ECC/S4 to avoid overwriting them Properties of personal reservations' created in FSM will be stored in a dedicated table to avoid overwriting them after synchronization with the backend. This includes e.g. fixed technician or exclusive reservation properties which do not have any matching property in SAP ECC/S4. Store/retrieve descriptions for person reservations saved as HR absences Personal reservations' remarks are stored as Absence infotype’s long text. This allows accessing them in SAP and prevents losing them after synchronization with the backend. | ||
Service Order | Maintain equipment on the operation via Assignment functionality on the Object tab in the service order When equipment is maintained in SAP ECC/S4 via Object assignment, equipment added to activities in FSM/inherited from copied activities will be properly populated to the operation. In order to create an object with link to the operation, make sure to select ‘Create object’ in field ‘Change equi’ of transaction /PACG/ECM_SCTDITEMSEND – Item | ||
Performance | Batch quantities owners are no longer sent with batch quantities /PACG/ECM_IS_OWNER_LIST New IDoc segment /PACG/ECM_IS_OWNER_LIST was added to outbound items and warehouses - instead of sending owners of items or warehouses in separate IDocs' segments they are now concatenated owners' Exclude last moth Exclude reading runtime errors from the last month Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952654/PACG+ECM+COCKPITCON+-+Cockpit+Configuration#Excl.-LM, field ‘Excl. LM’ | ||
Personal reservations | Deletion of personal reservations Deletion of personal reservation in a planning board will result in deletion of corresponding entries in SAP HR module Learn more: Person reservation deletion in FSM | ||
Reserved materials | Central warehouse Specify a central stock to which all technicians can return goods. Such a warehouse will be sent to FSM with all the active and plannable technicians as its owners (no need to maintain warehouse owners manually). New selection in /PACG/ECM_DEL_ARMAT The deletion report /PACG/ECM_DEL_ARMAT is capable of selecting relevant orders based on their statuses. Learn more: /PACG/ECM_SCTD – Service Call types definition: Overview and Detail, field ‘Change equi’ _DEL_ARMAT - Delete table /PACG/ECM_ARMAT Reserved materials/Batch quantities sent only for dispatched service orders - support also for reserved materials created on activity level Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37136235/PACG+ECM+SCTDM+Mvmts+for+mat.+consumption+in+FSM#ReservedDisp, field ‘ReservedDisp’ | ||
SAP S4/HANA Maintenance Service Order | New integration type added End-to-end support for the state-of-the-art Maintenance Service Process. This covers two processes: Corrective Maintenance Service and Preventive Maintenance Service. In both case integration is based on intermediate PM orders. Learn more: MCSO - Maintenance Service Order | ||
Service Order | Planning status If activity gets unassigned from planning board, the planning status is reverted to its initial value Exclusion of orders' type Search help used for selecting relevant work centres is now extended with actual work centre ID Requirements assignment Further improvements of support for requirement assignment integration. FSM Activities now fully supported when it takes place in SAP backend system. | ||
Transactions | List of new transactions: In FSM Users' maintenance reports, additional info about user name or personal number is added Now in users maintenance transactions (
| Users/Employees |
In the transaction /PACG/ECM_USERG allow using other email sources than 4 predefined ones It is now possible to use other subtypes of infotype 0105 than the four predefined values as the source of email address for the users Learn more: /PACG/ECM_USERG – User – General Settings, field ‘Email src’ Multiple work centers assigned to a person sent as a region If a user is assigned to more than one work centres, all of them can be displayed as technician’s regions. In the past a technician could have only one region assigned.
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UDO | Inbound UDO object Handling of incoming objects of type UDO Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1466761219/BAdI+definitions#UDOs | ||
Users/Employees | Automatic employees' offboarding tool After the end of user’s employment, automatically deactivate/delete the user in FSM and unassign them from open activities. A new report capable of the following
Learn more: /PACG/ECM_P_GR - Group object for technicians, field ‘Multiple regions’ | UDF | Transfer UDF definitions directly in the UDF configuration transaction UDF definition transaction has now the option that allows sending UDFs definition to FSM based on selected itemsUSR_OFFBRD - Automated offboarding of FSM users User - general settings (/PACG/ECM_USERG) Source for FSM username is now limited to two possible options only:
Email address and Id are no obsolete and got removed Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/3713803437138277/PACG+ECM+USERG+UDFUser+CONFGeneral+-+UDF+Configuration#Send-sel.-UDFs-to-FSMSettings#FSM-UsrNam-%2F-OLD-LABEL-Username-Source Find inconsistent users' records A new report helps to find inconsistent users' data Learn more: /PACG/ECM_CHK_USRDAT - Check users' data inconsistencies Work schedule All relevant work schedules defined in InfoType 0007 are now sent to FSM Transaction /PACG/ECM_MAINT_USER Validation was added to ‘Perm Id’ field - it is no longer possible to enter a value that wasn’t previously defined. Sending users' data to FSM Field /PACG/ECM_ITYPE_USER-USERNAME is not filled anymore in IDocs /PACG/ECM_ITYPE_USER as it was not used in a transformation. |
WBS | Statuses “Planning status', ‘Unassign status’ and ‘Cancelled status’ can now be defined for WBS documents analogically to Service orders. See /PACG/ECM_WBS - WBS (Service call) definition, field ‘Planning status’, ‘Unassign status’, ‘Cancelled status’ |