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Widget UX Details

The Omni-channel - Call Center - Manager widget is displayed in Homepage Dashboard. In order to find this widget user selects the action button the user selects the option "Add Widget". Then the user chooses which the widget to add to dashboard.

TitleOmni-channel - Call Center - Manager
ComponentOmniChannelTileLinkUserTokenWidget
Entity DashboardHome Page Dashboard


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Widget Functional Details

Widget Redirection

The page is redirected to "Call Queue Management"Image Removed




Widget Technical Details


URLhttps%3A%2F%2Fcampaign-od-qa-market.onedealer.com%2F%23%2FLoginUser%2F{0}%2F%252Fcontent%252FcallCenterGroupManagement%253Flang%253D{1}