Via the standard API, an inquiry request is created in DSW. The user defined as the one that receives incoming inquiries, will be notified (Notifications bell).
The user selects the notification and he is redirected to the Inquiry page. Then the process of qualification is initiated.
The inquiry is created in the system with the status 'Generated'
Example XML - Inquiry for a Stock Vehicle
{
"inquiry" : {
"Interest": "1000906",
"FirstName": "Marco",
"LastName": "Neudorf",
"Email": "Marco.Neudorf@mailinator.com",
"Phone1": "+305698632145",
"Phone2": "+306987569325",
"CaseType": 6,
"CampaignId": null,
"ReferralCampaignHash":null,
"BranchCode": "8B959960FB020039E10200000A4104",
"InboundKey": "StockVehicles_InboundKey",
"Street": "Leoforos Kifisias",
"StreetNo": "44",
"ZipCode": "15125",
"City": "Marousi",
"CountryCode": "GR",
"Block": "B",
"BuildingFloorRoom": "3",
"State": null,
"PlaceType": 3,
"Notes": "Regression 2.70",
//"PreferredUserId": 90,
"ContactDataPrivacy": {
"AllowContactBySMS": false,
"AllowContactByPhone": true,
"AllowContactByEmail": true,
"AllowContactByPost": false
}
}
}
Example XML of an Incoming Inquiry with Unknown Vehicle
{
"inquiry": {
"Interest": "I'm interested for the new Toyota Corolla",
"FirstName": "Martin",
"LastName": "Reinhardt",
"CompanyName": "Reinhardt S.A",
"Email": "Martin.Reinhardt@mailinator.com",
"Phone1": "+306583695222",
"Phone2": "+304586236223",
"MobilePhone": "+304586236221",
"CaseType": 0,
"BranchCode": "8B959960FB020039E10200000A4104",
"InboundKey": "Unknown_InboundKey",
"Street": "Leoforos Kifisias",
"StreetNo": "44",
"ZipCode": "15125",
"City": "Marousi",
"CountryCode": "GR",
"Block": "B",
"BuildingFloorRoom": "3",
"State": null,
"PlaceType": 3,
"Notes": "Saw the advertisment with the -1000 euro."
}
}