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title(S4)PACG 200 SP12

Specify sources of communication data for Contact Person and their priority. Priority 1 indicates the highest priority. The first source in which an email is found, will be used for all communication properties (mail/fax/mobile phone/officePhone/pager).

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The following communication data sources are available:

  • Relationship (only for BP-based CPs) – email address/fax/mobile phone/officePhone/pager retrieved from the relationship between a contact person BP and a customer/vendor BP.

  • Contact Person – email address/fax/mobile phone/officePhone/pager retrieved from the data of a contact person.

  • Customer/Vendor - email address/fax/mobile phone/officePhone/pager from the customer/vendor master data a contact person is assigned to.

  • BAdI – email address/fax/mobile phone/officePhone/pager determined based on BAdI implementation (/PACG/ECM_COMM_DATA_CP)

Info

  If the customizing is empty, the following rules apply: 

  • For not BP-based contact persons, communication data from contact is used

  • For BP-based contact persons the email from customer↔contact relationship is retrieved first and if not found, the email from contact person's main data is used.