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Learn more about Activity Feedback codes: Based on SAP Catalog Codes. |
No group | Transfer only activity feedback codes (without the related code groups) to SAP FSM. This feature can be used to reduce the number of clicks needed to create Feedback - if code groups contain only 1 code or are in general not useful for technicians.
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New entry | Activity feedback will always create new entries in notification’s items instead of overwriting the existing ones. Example 1 - disabled  Service order’s notification before activity feedback posting:    Notice that there is one existing item with a cause and one existing task. Service order’s notification after activity feedback posting:    Notice that the existing item and its cause is overwritten by the new one from Activity Feedback. The task is not overwritten. Example 2 - enabled  Service order’s notification before activity feedback posting:    Notice that there is one existing item with a cause and one existing task. Service order’s notification after activity feedback posting:    Notice that the existing item and its cause is not overwritten by the new one from Activity Feedback. There are two items, each with one cause, as well as two tasks. |
No group
When recording Activity Feedback codes, code groups are not displayed and the number of clicks made by technicians is reduced.
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