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| You can create your own notification types for VSS in Customizing for Vehicle Sales and Service (VSS) under Customer Data Management > Notification > Define Notification Types for VSS. |
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A notification consists of the following:
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In Customizing, you can specify your own tasks. You also have the option of setting follow-up tasks for a specific task type; the system creates these follow-up tasks automatically when this type of task is created. You can add further details to a task by defining outcome types that can be selected for the specified task type.
The action box is linked to the tasks; by clicking on an item in the action box, a task of the same type is either created under Tasks or changed if there was already one in an incomplete status.
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From the notification, you can branch to the following objects:
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