You can use this function to create a service contract with reference to an existing service contract. The system copies the data from the referenced contract, including the VSS data Assigned Vehicles and Covered Service from item level.
Prerequisites
In addition to the required steps described in Processing Service Contracts, you have made the following Customizing settings:
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The system only copies the Covered Service entry if the checkbox Activate Cov. Serv. is also selected in the assigned item category of the new service contract. |
Activities
In the Customer Service menu under Service Agreements > Contracts > Contract > Create, enter the contract type VSS Service Contract (QSC) and choose Create with Reference.
Example
To make it easier to create service contracts, create a reference contract with items and coverage details, such as "change tires" or "inspection". For a new customer, you can copy this reference contract and then adjust the vehicle, validity, extent of coverage, and so on.