New features
General SAP FSM - SAP S/4 integration
Department integration - transfer department units and employee department assignments from SAP S/4 to SAP FSM. Departments assigned to employees in SAP FSM are sent to SAP S/4 with idocs of type /PACG/ECM_ITYPE_PERSONIN.
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Learn more: /PACG/ECM_TRIG_DEPART - Trigger transfer of Department units |
Internal remarks integration - activity internal remarks are sent to and from SAP S/4 and displayed in transaction /PACG/ECM_ACTI_VC03 - Display E4C Activity.
'Inactive' property - transfer objects from SAP S/4 to SAP FSM as 'inactive'. A new field 'inactive' added to the idoc segment /PACG/ECM_IS_CONTROL.
Regulate synchronization of activities with status 'draft'.
Regions and planning scenarios
Create planning scenarios in SAP S/4 and transfer them to SAP FSM.
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Learn more: Planning scenarios in SAP |
Service workflow
Workflow steps of an FSM activity can change depending on a user status of a related service notification (as a service call).
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See also: Service assignment status |
Person
A new source of usernames for person objects sent to FSM - SAP username.
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Learn more: /PACG/ECM_USERG – User – General Settings |
Smartforms
Add an instance-specific description to a checklist instance when creating them in SAP S/4.
Time efforts
Time tasks can be created with reference to a person (sent once with the user data). In the standard approach, two kinds of time tasks are sent to the cloud – one referring to an object (O-type) and another one referring to a person (P-type). To prevent generation of excessive number of time tasks, tasks for technicians have been implemented. Such tasks refer to a specific technician and are sent only once, with the user data (/PACG/ECM_USERMASTER – User).
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Learn more: Time tasks - Time task for technician |
Stock
Send stock information for project stock.
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Learn more: DC reserved material |
Additional
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features
Redesign of e-mail sending customizing – combined into a view cluster with more advanced condition rules.
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Functionality of blocking of sending attachments extended by the company indicator.
Duration time conversion to hours on operation level of service order.
After attachment deletion in SAP S/4, it is removed from SAP FSM as well.
Extended check if a material is batchable – apart from the MARA table (if XCHPF is empty), the MARC table is checked for a given plant.
Add entries to TRESC table by the setup program - TRESC table entries added by the setup program corresponding to entries added to BALOBJ and BALSUB tables.
Book expenses on the level of service order operation.
Book material movement on the level of service order operation
Defect corrections
Company ID in the /pacg/ecm_armat table now properly filled when creating a component during service order creation.
Stock information now always sent if MARD-LABST field has a value bigger than 0.
Additional validation for time frames of work time tasks - actual start/finish fields now obligatory in the Work time – Time frames table. Start dates of work time in CATS now displayed correctly.
When sending a person reservation with transaction /PACG/ECM_TRIG_PRERV error logs with not selected users and message 'User [user name] does not exist in this period' are no longer displayed.
If the description of an equipment or functional location in tables EQKT and IFLOTX is empty, even though the record for the language relevant for sending exists, it will be omitted during selection - segment PACG/ECM_IS_EQUI_DESCR won't be created.
Filetype of DSM attachments now always determined and sent (DMS or non-DMS).
Sending large attachments to the cloud depending on company settings and no longer limited by an E4C constant.
Customer data not deleted if the "General Delete Block" is set on Business Partner.
Activity quantity for expenses now correctly imported from the customizing (transaction /PACG/ECM_VEXPNS -> Expense type assignment). Lack of a udf field for quantity doesn't cause errors with idoc processing.
Unit of measurement for expenses defined to be booked as order confirmation is now properly put in the 'actual duration' field of PM Order Confirmations.
All the mileage notes entered in SAP FSM are now properly recorded in the confirmation text in SAP S/4.
Break start now correctly read when processing time splits.
UDF sorting no longer breaks sequence of long texts.
Corrected xslt transformation for incoming Equipment in the setup program.
Changes in the configuration transaction /PACG/ECM_DMSI – an unused field removed, added 'storage category' configuration option.
BDS key generation fixed.
Sending service order and notifications attachments as activity attachment feature corrected.
Numeric data type introduced for number input fields on checklist.
Correct sending of components without a storage location – define a special E4C stock without a type in transaction /PACG/ECM_WRHSP.
Set inactive flag instead of delete service order (transaction /PACG/ECM_SCREQ).
Service Order and Notification attachments are now linked to an activity.