Mapping of internal activity statuses to the FSM (external) activity statuses.
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The activity status definitions are filled by the setup program. The table should not be adjusted manually Maintenance of ‘Activity status’ is partially read-only. The ‘Act Status’ and 'External status’ columns are not enabled be adjusted manually, only Description column can be adjusted.
Status ‘CANCELLED’ represents activity status ‘5 CLOSED’ and execution stage ‘CANCELLED’. Similar to FSM UI, in transaction
https:/PACG/ECM_ACTI_VC03 - Display FSM Activity/proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1239973893 all cancelled activities will be displayed with this status (however from DB perspective, activity’s status is ‘5 CLOSED’
). The activity status definitions are filled by the setup program.
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See how activity statuses can be mapped with order statuses: https:/PACG/ECM_SCSTD - Status of Service Call/proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37135809 |