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Warning

As of (S4)PACG 200 SP12 the transaction /PACG/ECM_SCTDO – Service Call types definition (NW) is considered obsolete, hidden from the FSM Cloud Connector menu and shouldn’t be used to maintain order type-specific customizing. One of the following alternatives must be used instead:

General purpose

Maintain network order types definitions and customizing. This is a project-specific (PS integration) version of transaction [OBSOLETE AS OF (S4)PACG 200 SP12] /PACG/ECM_SCTD – Service Call types definition: Overview and Detail.

Sending transaction (?)

/PACG/ECM_SCTMASTER - Service Call Type

Status
title(S4)PACG 200 SP09
You can navigate to the sending transaction using the button Send to FSM, placedon the toolbar.

Object assignment (?)

Object SERVICECALLTYPE must be added to /PACG/ECM_NOAS - No Object Assignment for a given company

...

Note

Network order integration has been designed with one of our customers in mind. In order to avoid misunderstandings or issues, we strongly recommend implementing it only with Proaxia’s Expert Support.

Customizing options

End. calc type

Enter calculation type.

  • No calculation - leaves values as they are

  • Add work - if this option is selected and work time is not initial, then activity’s end time is calculated in a following way: Activity.StartTime + WorkTime

  • Add duration - if this option is selected and work time is not initial, activity’s end time is calculated in a following way: Activity.StartTime + DurationTime

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Status
title(S4)PACG 200 SP09
Cpy.Att.To.Acti

Specify whether attachments created for network-based service calls in FSM should be automatically copied to the related activities.

Status
title(S4)PACG 200 SP09
Work/dur unit

When enabled, new network activities for activities created in FSM will use work unit determined from standard SAP customizing.

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This is especially useful if units ‘HR' (STD) are used in the system (instead of 'H’) and should be set in new activities to avoid inconsistencies in FICO documents.

Info

Please keep in mind that usually work center’s default unit, if set, is the only unit allowed in a network activity, this cannot be worked-around by FSM Cloud Connector.

The following customizing is considered:

1. First - the default time unit from work center (determined based on customizing in field ‘Work center source’) is used:

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2. If not found- units from transaction OPUU are retrieved based on the network order’s network profile 

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3. If not found, the default time unit of the work center's activity type (activity type for internal processing) is used:

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4. If no other unit was found, 'H' would be used.

Status
title(S4)PACG 200 SP09
Planning status

Specify which user status should be set on the FSM activity’s network activity in SAP ECC/S4 after activity assignment in FSM. Prerequisites - status profile already set for the network activity.

Status
title(S4)PACG 200 SP09
Unassignment status

Specify which user status should be set on the FSM activity’s network activity in SAP ECC/S4 after activity unassignment in FSM. Prerequisites - status profile already set for the network activity; “Planning status” also entered in the hereby described transaction.

Note

Reserved materials on activity level are currently not implemented for this approach.