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When the suborder plant invoices the suborder, the system settles the suborder invoice amount to the internal order of the main order, and synchronizes all items from the suborder to the main order. The customer receives an invoice that documents all main and suborder items.

Prerequisites

• You have created the necessary master data.

• You have ensured that master data for spare parts and any materials used in the process are extended to both plants (main order plant and suborder plant)

• Zero level Internal order must be created for cost transfer between the orders (see customizing guide)

• Usage of tasks in the order is mandatory – suborder is created on the task level

Process

Depending on the settings you make in Customizing, the process flow may be as follows:

Create a Service Order (Main Order)

1. Create service order

The system performs the following: 

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o   Confirmation cannot be executed in the mainorder for subordered items

 Process Main order

1. Release main order

2. Confirm labor execution

3. Withdraw materials (post goods issue)

Subordered items always stay part of the main order as they will be billed to the customer from the main order.

Process Suborder

Suborder is equipped with all functionalities of a normal service order. In the suborder, among other you can:

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Costs associated with the suborder are booked on the internal order of the suborder

Complete Suborder

1. Invoicing of the suborder has the following effects:

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Then, the second document is created, where the Zero Level Internal Order is credited and the header internal order of main order is debited. This document is visible in the document flow of the main order as a Suborder Cost, under sub-ordered item.

Create Invoice

A prerequisite for invoicing a main order is a successful completion of a suborder. System will not allow for main order invoicing until the corresponding suborders are not billed.

1. Once individual jobs or the entire order has been executed, you confirm the jobs or order as technically complete.

2. You can adapt prices of the subordered items (unless the status of the job is set to technically completed)

3. If you want to split the order among several bill-to parties, perform an Order Split for the job in question.

4. You bill the order.

5. You print one or more invoices for the bill-to party or parties.

Note