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Username Source

Determines what is sent as FSM User ID (FSM username) for created person objects (User/Employee/Sales ). See: Username source.

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If no user is assigned, personnel number is displayed.

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Scenario II - ID as the username source

Set the username source field in transaction /PACG/ECM_USERG - User - general settings to ‘ID’ and save. 

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Navigate to /PACG/ECM_EMPL – Employee to transfer the employee to FSM. Enter the personnel number of the tested employee and a relevant company ID. Execute. 

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In PA30 an ERP user is still assigned to the tested employee (in this case it’s REJ).

Navigate to WE05 and find a relevant idoc of type /PACG/ECM_ITYPE_USER. The username field holds the value of the employee’s personnel number. 

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In the FSM database the username field is equal to the employee’s personnel number.

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FSM UsrNam /
Status
titleOLD LABEL
Username Source

Specify how usernames should be determined for Person objects transferred to FSM (i.e. what should serve as login name to FSM for FSM users created from SAP ECC/S4).

The available username determination options are:

  • SAP user - use SAP user ID. If not available (an employee is not linked to an SAP user via infotype 0105), personnel number is used.

  • Personal number - use the employee’s personnel number. If not found, SAP username is used.

If a custom username already exists for a given user (it was manually entered in FSM Admin module or during user creation in the user maintenance transaction, field ‘FSM User ID’), it will always be used as the username, regardless of the option selected in the field ‘FSM UsrNam’.

Note

Starting from

Status
title(S4)PACG 200 SP08
, option ‘Id’ is renamed to ‘SAP user’ and its impact is slightly adjusted, as described above. Option ‘Email’ is removed due to SAP recommendation. Option ‘FSM user table' is removed and will be overwritten by the Setup program with option ‘SAP user’.

Info

Status
title(S4)PACG 200 SP02

This setting also determines the default FSM User ID suggested in FSM user maintenance transactions: /PACG/ECM_ALV_USERS and /PACG_ECM_USER.

No address

Do not send address data of user and employees

Only users

Send employees only if an SAP user is assigned to them (infotype 105, subtype 0001 in transaction PA30). The technician must also be added to the FSM user maintenance transaction (see: /PACG/ECM_MAINT_USER - FSM users)

Info

Status
title(S4)PACG 200 SP05
or
Status
titleSAP NOTE 3165128

Only technicians added as relevant for FSM can be sent to SAP FSM. If option ‘Only users’ is disabled in transaction /PACG/ECM_USERG, employees without ERP users assigned can be sent to FSM but still only if they’re added to the FSM user maintenance transaction (e.g. /PACG/ECM_MAINT_USERS).

Note

This option will not work properly if technicians without SAP users are added to an FSM user maintenance transaction and later on an SAP user is assigned to them in PA30. If this is common practice, keep this option disabled, otherwise such persons won’t be sent. It’s recommended to maintain the link between a personnel number and an SAP user before adding the person to one of the FSM user transactions.

SendClAssg

Automatically transfer holiday calendar assignment during transfer of an employee (e.g. after user modification in transaction /PACG/ECM_MAINT_USER).

Info

Learn more about holiday calendar integration: https://proaxia-prod-doc.atlassian.net/wiki/pages/resumedraft.action?draftId=564133891

Email src

Email address source is used to determine the email address of user/employee that should be sent to FSM. Enter from which subtype of infotype 0105 email should be retrieved.

Until SP07 of add-on 200, the possible options included: 0010 – e-mail (default option), 0030 – private e-mail address, FRMA – e-mail for dematerialized communication  (in S4 systems), MAIL – e-mail. Starting from SP07 any subtype can be entered.

Please note that in case the field is blank, then the default option (previously existing logic) will be in use. In such a case, the email address from subtype 0010 will be sent.


Username source

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The setting determines what is send as a ‘userName’ Person entries in FSM.

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EMPLOYEE

Created with PA30. Sent with /PACG/ECM_EMPL.

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SALES EMPLOYEE

Created with VPE1. Sent with /PACG/ECM_TRIG_SEMPL.

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USER

Created with SU01. Sent with /PACG/ECM_USERMASTER.

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ID

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Personnel number as the username

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Personnel number as the username

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Personnel number as the username if maintained in /PACG/ECM_USRADR, otherwise the ERP user’s username used

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EMAIL

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Email address as the username (the infotype 0105 with subtype 0010)

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Email address as the username (the infotype 0105 with subtype 0010)

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Email address as the username, the infotype 0105 with subtype 0010  

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E4C USER TABLE

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FSM user ID from table /PACG/ECM_USER as the username

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[Not implemented]

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FSM user ID from table /PACG/ECM_USER as the username

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SAP USER

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Username of an ERP user assigned to the employee (the infotype 105 with subtype 0001). If no user assigned, personnel number of the employee used instead

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SAP username as the username, if not available, personnel number used instead

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SAP username in user master record as the username, if can’t be found, works the same as option ID

The employees are sent from the table /PACG/ECM_UNIPER.

If FSM user ID exists in table /PACG/ECM_USER, this value is used as username for employees and users regardless of the customizing.

Scenario I - SAP User as the username

Navigate to transaction /PACG/ECM_USERG - User - general settings.

Set the Username source of a desired company to ‘SAP user’ and save.

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Go to PA30 and find which ERP user is assigned to the tested employee (ERP user REJ assigned to employee Serviceman Clay).

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Navigate to /PACG/ECM_EMPL – Employee to transfer the employee to FSM. Enter the personnel number of the tested employee and a relevant company ID. Execute.

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Navigate to WE05 and find a relevant idoc of type /PACG/ECM_ITYPE_USER.

The username field holds the value of the employee’s personnel number.

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 In the FSM database however, the username field is equal to the SAP username of the ERP user assigned to the sent employee (infotype 105/0001).

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Employee name

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Clay Serviceman

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Employee personnel number

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5006

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ERP user assigned to the employee

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REJ

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Username field value in outbound idoc /PACG/ECM_ITYPE_USER

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000005006 [equal to the employee’s personnel number]

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Username of the transferred employee in FSM

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REJ [equal to the assigned ERP user]

Info

Starting from the release 2108, the user name source setting also determines the default FSM User Id value during creation of new FSM user records in transactions /PACG/ECM_ALV_USERS and /PACG_ECM_USER. While creating a new user who does not belong to any company yet the default is updatable.

The defaulting logic is as follows:

  • ID - default the SAP user name

  • email - default the email address based on infotype 105 and subtype (0010, 0030, MAIL) based on email source configuration

  • E4C user table - blank, no default

  • SAP user - default the SAP user name

In case when a user already exists for some other company, then the existing FSM User Id will be defaulted. In such case, the value will not be updatable.