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Activities’ hierarchy

New service orders/service calls feature that will allow reflect operation and suboperation as a hierarchy (follow-up) of activities in FSM

Status of service calls configuration

The new configuration will replace the existing /PACG/ECM_SCSTD in order to make it simpler and easier and more user friendly

Focus areas for

2024

FSM Connector development

Coming soon | (S4)PACG200

2408

Further integration the Lean Service Scenario for S/4HANA Service

Reserved materials handling

Checklists' prefilling and assignment

Business partners' addresses

In S/4 HANA systems and also in ECC where Business Partners functionality is in use Connector will be capable of handling of business partners addresses added in FSM

and S4PACG300 - 2502

SAP S/4HANA Service Order integration [only S4PACG300]

  • Handling of inbound Mileage objects  

In-House Repair in SAP S/4HANA Service Order [only S4PACG300 2502]

  • Integration of the Best Practice for In-House repair with FSM Service Call/Activities

Support of  SAP S/4HANA Enterprise Organizational Management [only S4PACG300]

Further integrations of 'Production Order’ with FSM Service Call

  • Reserved materials handling

  • Checklists’ assignment support

Coming a little later | (S4)PACG200 and S4PACG300 - 2505

Measuring points planned readings

  • The integration of measuring points to the FSM Activities assignments

  • Tool (Fiori app & GUI transaction) to plan/assign the measuring points to the FSM Activities

Contact persons

  • Support integration of contact persons’ addresses

Use SAP Work Center as an additional user type next to HR Person and SAP User

Long-term vision | (S4)PACG200

2411+

SAP Work Center as an FSM Person

and S4PACG300 - 2511+

Further enhancements for organization level integration 

  • Support for objects’ assignments to multiple organizations in parallel

New posting framework scenarios

  • Additional standard posting framework scenarios

Integrate new order type 'Production Order'

Basic Integration to be introduced in May 2024. The extended integration in August 2024.

Further integration of S/4 HANA Service Processes

Integration of In-House Repairs and Intercompany processing

Planning of the measurement readings

A new tool that will allow users to plan measuring points that must be read as part of planned activity.