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Service order operations (or operation’s requirement assignments - see: Multiple FSM activities for single SAP operation (requirement assignment integration)) are reflected in SAP FSM as activities. An additional, technical object comes into play - FSM activity created in SAP ECC/S4. At order save, FSM Cloud Connector attempts to create an FSM activity based on operations (and various customizing options, such as which order/operation dates to use). The activity can be displayed in IW33 via "Relationships" and are sent to FSM. After update in FSM, first the FSM activity object in SAP ECC/S4 is updated, then the operation. This intermediate object is necessary because not all FSM data can be translated into operation properties, and none of it should be lost. Activity generation depends on whether it's activated for a given order type and status. Operation’s control key also has impact on activity generation.
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