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Background
In certain business scenarios (e.g. ISU) special partner roles set on Business Partners can be treated similarly to customer/vendor roles. It should be possible to send to SAP FSM Business Partners who are not assigned customer/vendor partner roles but any, customer-specific one.
Until FSM Cloud Connector add-on 200 SP03 version (included), only if a BP was assigned customer-/vendor-related partner functions (e.g. FLCU01, FLVN01, see tables KNA1, LFA1) could it be sent to FSM as a Business Partner of type Customer/Supplier.
New solution
Business Partner can now be sent to SAP FSM as a customer or vendor based on any partner role.
If a Business Partner is assigned a partner role entered in transaction /PACG/ECM_BPASGN - BP role assignment and checked as customer/vendor, it can be sent to SAP FSM as such.
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For partner roles which do not have customer/vendor data (cannot be reached with transactions XD03, XK03; no entries in tables KNA1/LFA1), Business Partner master data will be used instead (see transaction BP, tables BUT00). This data will be sent to FSM as customer/supplier properties. The BP’s ID will be used as well.
Prerequisites and remarks
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Please keep in mind that customer/vendor may need badi implementation to fill relevant, yet missing data on client side.
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The ‘BP used’ field in transaction /PACG/ECM_CPROP is a prerequisite for this functionality. On S4 systems it is set by default and cannot be disabled.
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The setup program (/PACG/ECM_SETUP) should be executed before usage
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If Business Partners are used on a given system (see transaction BP), you must specify which BP roles are allowed for being used as an FSM customer, supplier or contact person. The customizing is prefilled by the setup program.
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The following major criteria must be met for a customer/supplier to be sent to FSM, if field ‘BP used' is activated in /PACG/ECM_CPROP - General Properties of FSM Cloud Connector:
A BP has a partner role which is linked to a customer (table KNA1) or vendor (table LFA1) entry
The customer’s sales area (or other assignment area) and vendor’s purchasing organization are allowed for transfer to a given company (see /PACG/ECM_EOAS - Object Assignment
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Attachment handling is not yet supported for this solution.
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BP ID used as customer ID should be adjusted in outbound service call idocs by a badi, if needed to used there
Example
The following Business Partner has the role ‘MKK’ assigned.
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Such a BP does not have customer master data, no entry can be found in the customer table (KNA1).
It won’t be transferred to FSM unless its role is added in transaction /PACG/ECM_BPASGN and checked as ‘Customer’.
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The BPs address is also sent.
The final result in FSM master data:
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One of the BP’s roles is entered in this transaction and marked as relevant for transfer as customer/supplier