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The FSM Cloud Connector component was released on 6th March 2023

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Download here:

SUPPORT PACKAGE FOR ADD-ON 200 SAP ECC

SUPPORT PACKAGE FOR ADD-ON 200 FOR SAP S/4HANA

Info

FSM Cloud Connector release PACG 200/S4PACG 200 SP8 aligns with SAP FSM release 2302

Table of Contents
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Post-installation steps

  • Install SAP notes. The list of available notes can be found here.

  • Run /PACG/ECM_SETUP

Change Log (SAP NOTE

...

3307084)

Category

Feature description

Attachments

PRTs of type ‘Document’ can be transferred as activity attachments

Deletion of GOS attachments in FSM can result in deletion of all the references (so-called inherited attachments)

Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37135497/PACG+ECM+ACTIVE+General+Properties+of+E4C+Activity#(S4)PACG-200-SP08--PRT-Attachments , field ‘PRT Attachments’

Bidirectional support for notification-based service call and activity attachments

Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/928809079/Cloud+message+to+SAP+object+configuration#Attachments-for-notification-based-service-calls

Optionally link attachments added to notification tasks in SAP ECC/S4 to the related activities. Link attachments added in FSM to activities to the related notification tasks.

Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37135497/PACG+ECM+ACTIVE+General+Properties+of+E4C+Activity#(S4)PACG-200-SP08--Link-SAP-att.-of-Not.-Task-to-Activity, fields ‘Link SAP att. of Not. Task to Activity' and 'Link FSM att. of Activity to Not. Task’

Support for DMS attachments

  • Store attachments using different DMS document properties, depending on the inbound attachment’s file type

  • in transaction /PACG/ECM_DEL_ATTS - Delete Attachments

    Learn more: /PACG/ECM_DEL_ATTS - Delete Attachments

    Support for maintenance order operation attachments available also for ECC systems (creation in SAP ECC/deletion from activity in FSM).

    Learn more: DMS attachments added to maintenance orders

    Link attachments added to WBS element/network-based service calls in FSM to all the related activities

    See /PACG/ECM_WBS - WBS (Service call) definition, /PACG/ECM_SCTDO - Service call types definition (NW), field ‘Cpy.Att.To.Acti’

    Force send the related attachments when force sending any object with dedicated sending transactions

    Customizing /PACG/ECM_CUST_ATTA:

    • New buttons added in the top menu -

    it is now possible to
    • expand and collapse all nodes with one click

    • Allow no deletion action in SAP ECC/S4 for GOS/BDS/DMS attachments deleted from FSM (field ‘Deletion action’ in nodes GOS/BDS/DMS configuration).

    • Simplification of DMS deletion options

    Learn more: DMS configuration, fields ‘Deletion in FSM’, ‘Action on DMS doc.’

    • Store attachments using different DMS document properties, depending on the inbound attachment’s file type

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/928809066/DMS+configuration#(S4)PACG-200-SP08-File-Type, field ‘File type’

    • Deletion of GOS attachments in FSM can result in deletion of all the references (so-called inherited attachments)

    Learn more: GOS configuration

    • BDS attachment deletion results in deletion of the related binary file

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1471807492/BDS+configuration#Deletion-in-FSM, field ‘Deletion in FSM’

    Activities

    Activities' status

    Statuses for FSM Activities are now defined using transaction /PACG/ECM_ACTI_STATUS only both for inbound and outbound processing,.

    DRAFTStatus ‘Draft’

    Activity status ‘DRAFT’ became a regular status next to the already existing ones. Source table /PACG/ECM_ACTIS gets updated by setup program.

    Learn more: /PACG/ECM_ACTI_STATU – Activity status

    FSM Activities maintenance transaction

    In the FSM Activities maintenance transaction, a new screen was added displaying information concerning checkoutdisplays checkout information

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1239973893/PACG+ECM+ACTI+VC03+-+Display+FSM+Activity#(S4)PACG-200-SP08--Checkout

    Checklists (smartforms)

    Transaction /PACG/ECM_CLAO - Allowed Checklist Objects no longer needs to be adjusted manually in order to have checklists attached to FSM Activities via GOS menu.

    Learn more: Make Reported Checklist accessible from Activity transactions (/PACG/ECM_ACTI_VC0x)

    Authorizations

    Authorization objects

    • /PACG/E012

    • /PACG/E013

    • /PACG/E014

    • /PACG/E015

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1702854657/FSM+Authorizations#Authorization-objects

    Authorization roles

    • /PACG/ECM_ROLE_FSMADMIN

    • /PACG/ECM_ROLE_FSMCOCKPIT

    • /PACG/ECM_ROLE_ALLTCODES

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1702854657/FSM+Authorizations#Authorization-roles

    Equipment/Functional Location

    Transaction /PACG/ECM_TRIG_TELO

    New selection options added to ‘Functional locations’ sending report: “Created on” and “Changed on”

    FSM Cockpit

    Exclude last moth

    With option checked in cockpit’s setting also runtime errors for the last month are not read

    Learn more: /PACG/ECM_TRIG_TELO - Functional Location

    FSM Connector (general)

    Switch off communication for selected object types

    A new tool that allows disabling events' triggering and IDocs' generation for selected objects' types

    Learn more: /PACG/ECM_EVTD - Enable/Disable FSM Connector Events

    /PACG/ECM_QSTATUS improvements

    Specify the minimum queue lifetime for statuses WAITSTOP, WAITING and READY. Specify the minimum number of entries for queues with status RUNNING.

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1508114433/PACG+ECM+QSTATUS+-+Email+queue+issues#Queue-status

    Connector version of ‘IDocs deletion’ report

    New report was added which is A new idoc deletion report created as a copy of the standard RSETESTD (WE11) but limited only to IDocs type of /PACG/*.

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37138397/PACG+ECM+COCKPIT+-+FSM+Connector+Cockpit#Delete

    No Object Assignments - configuration transaction

    New functions added to transaction /PACG/ECM_NOAS: ‘Automatic assignment generation’ & 'Copy to another company'Automate ‘No objects assignment’ population/copying to another company.

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952609/PACG+ECM+NOAS+-+No+Object+Assignment#(S4)PACG-200-SP08--Automatic-assignment-generation

    Checklists' monitoring transactions

    Authorization check /PACG/E009 added to transactions /PACG/ECM_CHECKLIST_MONITOR and /PACG/ECM_CHECKLIST_SHOW

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1702854657/FSM+Authorizations#Authorization-objects

    Company name

    The ‘Company name’ field in /PACG/ECM_COMP got extended to 40 characters

    BADI /PACG/ECM_IDOC_I_BEFORE_COMMIT

    The usage of BAdI /PACG/ECM_IDOC_I_BEFORE_COMMIT got extended and now , is addition to what was before, it can be used within the method PROCESS_SALES_ACTIVITY in the following classes:

    • /PACG/ECM_CL_S_I_ACTNTW_E

    • /PACG/ECM_CL_S_I_ACTSNO_E

    • /PACG/ECM_CL_S_I_ACTSVO_E

    • /PACG/ECM_CL_S_I_ACTWBS_E

    FSM Logs

    A new report got added, with it it’s now possible to delete FSM Connector logs if such a function was enabled

    Company’s name

    Company’s name field length got extended to 40 charactersin /PACG/ECM_CUSLOG

    Learn more: /PACG/ECM_LOG_DELETE - Delete FSM logs

    Table /PACG/ECM_SCTD

    Table /PACG/ECM_SCTD got redesigned. Tables' fields were moved to several structures based on their functional use and then these structures were included in the table’s definition.

    Various label/description improvements

    Adjusted labels/descriptions across the entire FSM Cloud Connector in order to make the functionalities more self-explanatory

    Learn more: Labels/descriptions update for (S4)PACG 200 SP8

    Materials

    Warehouse assignment

    The /PACG/ECM_ITEMSEND transaction got extended - it is now possible to send materials to FSM based on their plant and customer assignment (in case of consignation)

    Learn more: /PACG/ECM_ITEMSEND – Item

    Performance

    Batch quantities owners are no longer sent with batch quantities

    /PACG/ECM_IS_OWNER_LIST

    New IDoc segment /PACG/ECM_IS_OWNER_LIST was added to outbound items and warehouses - instead of sending owners of items or warehouses in separate IDocs' segments they are now concatenated owners'

    Exclude last moth

    Exclude reading runtime errors from the last month

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/31952654/PACG+ECM+COCKPITCON+-+Cockpit+Configuration#Excl.-LM, field ‘Excl. LM’

    Personal reservations

    Deletion of personal reservations

    Deletion of personal reservation in a planning board will result in deletion of corresponding entries in SAP HR module

    Learn more: Person reservation deletion in FSM

    Reserved materials

    Central warehouse

    A new functionality that gives now a possibility of returning goods to, instead of technician’s van stock, Specify a central stock to which is ‘shared’ by all technicians can return goods. Such a warehouse will be sent to FSM with all the active and plannable technicians as its owners (no need to maintain warehouse owners manually).

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1651048453/PACG+ECM+WRHSE+-+FSM+warehouse+additional+owners#(s4)PACG-200-SP08--All-techn .

    New selection in /PACG/ECM_DEL_ARMAT

    The deletion report /PACG/ECM_DEL_ARMAT is capable of selecting relevant orders based on their statuses.

    Learn more: /PACG/ECM_DEL_ARMAT - Delete table /PACG/ECM_ARMAT

    Reserved materials/Batch quantities sent only for dispatched service orders - support also for reserved materials created on activity level

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37136235/PACG+ECM+SCTDM+Mvmts+for+mat.+consumption+in+FSM#ReservedDisp, field ‘ReservedDisp’

    SAP S4/HANA Maintenance Service Order

    New integration type added

    End-to-end support for the state-of-the-art Maintenance Service Process. This covers two processes: Corrective Maintenance Service and Preventive Maintenance Service. In both case integration is based on intermediate PM orders.

    Learn more: MCSO - Maintenance Service Order

    Service Order

    Planning status

    If activity gets unassigned from planning board, the planning status is reverted to its initial value

    Exclusion of orders' type

    Search help used for selecting relevant work centres is now extended with actual work centre ID

    Requirements assignment

    Further improvements of support for requirement assignment integration. FSM Activities now fully supported when it takes place in SAP backend system.

    Transactions

    List of new transactions:

    UDO

    Inbound UDO object

    Handling of incoming objects of type UDO was added in the Connector

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/1466761219/BAdI+definitions#UDOs

    Users/Employees

    Automatic employees' offboarding tool

    After the end of user’s employment, automatically deactivate/delete the user in FSM and unassign them from open activities. There is a A new report created which is capable of the following

    • Close activities assigned to no longer employed user

    • Uncheck FSM user as active

    • Uncheck FSM user as plannable

    Learn more: /PACG/ECM_USR_OFFBRD - Automated offboarding of FSM users

    User - general settings (/PACG/ECM_USERG)

    Source for FSM user name username is now limited to two possible options only:

    • SAP username

    • Employee number

    Email address and Id are no obsolete and got removed

    Learn more: https://proaxia-prod-doc.atlassian.net/wiki/spaces/PFCC/pages/37138277/PACG+ECM+USERG+User+General+Settings#FSM-UsrNam-%2F-OLD-LABEL-Username-Source

    Find inconsistent users' records

    New A new report was added which helps finding to find inconsistent users' data

    Learn Learn more: /PACG/ECM_USERCHK_CHECK USRDAT - Check Usersusers' data inconsistencies

    Work schedule

    All relevant work schedules defined in InfoType 0007 are now sent to FSM

    Transaction /PACG/ECM_MAINT_USER

    Validation was added to ‘Perm Id’ field - it is no longer possible to enter a value that hasn’t been wasn’t previously defined.

    Sending users' data to FSM

    IDoc’s Field /PACG/ECM_ITYPE_USER field -USERNAME is not filled anymore in IDocs /PACG/ECM_ITYPE_USER -USERNAME is not filled anymore as it was not used in a transformation.

    WBS

    Statuses

    “Planning status', ‘Unassign status’ and ‘Cancelled status’ can now be defined for WBS documents analogically to Service orders.

    See /PACG/ECM_WBS - WBS (Service call) definition, field ‘Planning status’, ‘Unassign status’, ‘Cancelled status’