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You use this function to request a partial payment up front from your customer (for example, when signing the contract and after creating the vss VSS order) . When the remaining payment is due, the partial payment is deducted from the total.

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Down payments always reference a vss VSS order. You can use the down payment feature in the standard transaction for vss VSS orders.

Features

If a down payment is required from a customer as part of a business transaction (vehicle order, service order or parts order), you can create a down payment request directly in the vss VSS order (see Down Payment List). A down payment can also be relevant prior to the order. You can include the down payment request in a quotation. A down payment request creates a noted item in the customer account. A noted item reminds the dealer that a down payment is expected. It does not update any debits or credits.

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If you have not received the down payment, then the full amount of the invoice is due. If a down payment request has been created and there is a connection to the vss VSS order, the system deletes the noted item.

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