Content Comparison

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When creating a VSS order, you specify the order type and the organizational unit, and control how the system processes the data. The systems checks if the combination of order type and sales area is allowed. If not, the system displays an error message. First you have to allocate the allowed order types to each sales area in Customizing for Vehicle Sales and Service under Order > Order Type > Assign Order Types to Sales Area. In the transaction Create Order (/DBE/ORDER01), when you choose the Valid Sales Area pushbutton, the system determines the valid sales area for the selected order type.

Using the following function modules, you can adapt the VSS order and use functions for the VSS order:

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Header Tab

In the order header, the system displays the following subscreens in accordance with the order type:

• The Order Data subscreen includes the following information:
  • Order Type
  • Organizational Data
  • Customer data
  • Pricing conditions on header level
  • Information on vehicle, such as mileage and number plate (for service and vehicle order)

From this subscreen, you can call and edit the header and footer texts and also the pricing conditions overview for the order header. You can also enter the external purchase order (PO) number.

• You can create and display partner roles in the Partner subscreen. You can find further information in the component Partner Determination in Sales and Distribution (SD-BF-PD). 
• Important vehicle data is displayed in the Vehicle subscreen of the VSS order, for example, the vehicle identification number (VIN), registration data, and maintenance and service intervals. From here, you can branch directly into the Vehicle Master display by choosing the Display Vehicle pushbutton.
• In orders for the vehicle, the Warranty Master Data subscreen displays all the vehicle warranties that are stored in the vehicle master record. Furthermore, the warranty category for the order is displayed in the warranty order.
• The Recall subscreen displays all the warranty claims, with reference to a recall, that belong to the vehicle from the order.The Storage Goods subscreen displays all the storage goods that belong to the vehicle from the order. If there are no storage goods, the list is empty. With forward navigation, it is possible to branch to the Storage Goods Manager by clicking on the Storage Goods Detail pushbutton.

Job Tab

On the Job tab, the system lists all the jobs with the assigned order items and all the open (not assigned) order items. You can assign fixed prices for jobs and record print settings on the jobs level. You can also assign and sort order items by using drag and drop.
You can set the following indicators for the job:

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This tab shows the details of the warranty claim and of the associated order items. You can generate warranty claims from the VSS order and monitor the status of the warranty claim processing (LO-WTY).

Appointment Scheduling Tab

This tab shows an overview of the appointment defined in the wizard (see Wizard) with the following data:

• Drop-Off Date and Time
• Pick-Up Date and Time
• Replacement Car Required
• Customer waiting
• Start Work Date and Time
• Finish Work Date and Time
• Advisor Required at Drop-Off or Pick-Up

Item Fast Entry Tab

For service and parts orders, you can use this tab to add multiple items to the order at once.

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The Task Manager allows you to assign an order internally as required. This means that tasks such as beating out dents or replacing damaged body parts can be assigned to the department for bodywork repair, while electrical damage can be dealt with by the electrical maintenance department, and scratches removed by the paintwork department.

Since the department for bodywork repair also deals with general issues, such as the inspection requested by the customer, you can assign the items from this job to the task that the bodywork repair department is dealing with.

When the task does not fit into the actual date capacity, you can use task schedule lines to divide one large task into several smaller tasks/task schedule lines with different start dates and times, but for the same department.

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• In the VSS order, you can branch to the following functions via Goto:
  • Change document

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 Enables you to display changes to the VSS order. The system displays a list of change documents.

• • Action log

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 This takes you to the list of messages and their details from the VSS application log, that were generated for this order (for example error messages for action execution).

• • Status Overview

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 An overview of the status of the individual process steps.

• • Document Flow

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 Displays the document flow for the VSS order. The system lists all documents for the order and enables you to branch directly to the relevant document.

• • Cost Analysis

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 Displays the report for the cost types of the VSS order.

• In the standard system, you can create a pro forma invoice from the VSS order for sales orders, customer orders, or parts orders, before the actual invoice. Document flow is updated. Possible reasons for such pro forma invoices may include the following:
  • Prior to creation of the real invoice, you wish to provide the customer with a preliminary invoice listing the amount that will most likely have to be paid.
  • In some cases, no actual billing document is created in VSS, for example if the vehicle sale is conducted from the vehicle owner or importer directly to the customer, with the dealer acting as a sales agent.

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