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Here we describe the following main functionalities:

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Table of Contents
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Search help

Business Partner and Customer Search Help was designed to help end-users in their everyday work with Customer/Business Partner data. As it is based on HANA Fuzzy Search it is an error- tolerant search.

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On results screen popup, we are receiving a table with results of searching with our selection criteria. On the bottom of the popup we have two buttons, one for selecting the customer for further processing and one for going back to the selection screen for a new search.


ColumnDescription
DeletionIf Customer/Business Partner is marked for deletion in this table cell the icon  will be shown and cell will be marked red. Additionally the table cell with Customer or Business Partner ID will be marked depending on what the deletion mark was set.
BlocksIf Customer/Business Partner is blocked in this table cell the icon  will be shown and the cell will be marked red. Additionally the table cell Customer or Business Partner ID will be marked depending on which of them was blocked.
CustomerCustomer ID
Business PartnerBusiness Partner ID
Similarity of Duplicate in %

Score of similarity of found Customer/Business Partner to selection fields

NameName
Name 2Name 2
Postal CodePostal Code
CityCity
Street with House NumberStreet with House Number
License Plate NumberMerged text of License Plate Numbers of vehicles assigned to Customer
Sales Organization

Merged text of Sales Organizations to which Customer is assigned

Date of BirthBusiness Partner’s date of birth
TelephoneTelephone
Mobile TelephoneMobile Telephone
Search help result columns

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  1. Customer data – data related to basic Customer information
Selection fieldDescription
Account groupRange for Customer Account Group
CustomerRange for Customer IDs
Country

Range for Country Key

Postal CodeRange for Postal Code
Created onRange for date on which the Customer was created
Created byRange for name of Person/User who created Customer
Selection fields – Customer data


2.Order data – data related to basic VSS Order information

Selection fieldDescription
VSS OrderRange for VSS Order Number
Document Date

Range for VSS Order Document Date (Date Received/Sent)

Sales OrganizationRange for VSS Order Sales Organizations
Distribution ChannelRange for VSS Order Distribution Channel
DivisionRange for VSS Order Division
PlantRange for VSS Order Plant
Order StatusRange for VSS Order Status
Selection fields – Order data


3.Select OR Groups

Selection fieldDescription
OR group for searchRange which allows to make restrictions for search engine and decide which OR Group should be used during duplicate search.
Selection fields – OR Groups


Program settings

Selection fieldDescription
Test Mode (without saving)If this option is checked the report searches for duplicates, but does not save any results – in this case there is only a log shown with messages from the execution
Selection fields – Program settings


Result of execution:

After pressing the Execution button / F8, the report searches for customers which are identical regarding the specific selection criteria and it checks for duplicates for every of them separately. After the execution in the application log a message is shown which informs how many duplicates were found for every customer and how many duplicate groups were created in the end. Duplicate group means a set of at least two customers.

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On the Duplicate Cockpit screen, we have several areas

A. Buttons with actions

ActionDescription
Executesearch for Duplicate Groups based on selection criteria
Finish

changes status of selected row (Duplicate group) as finished/processed

Resetchanges status of selected row (Duplicate group) as reset
Action Buttons


B. Selection screen

Selection fieldDescription
Run indicator

allows to select the Run ID of the Search Duplicate report

Duplicate group statusallows to decide which status of Duplicate group we would like to see (open/finished/reset). By default, the groups are shown which are not finished
Created onallows to restrict the result list by date on which the Duplicate Search was carried out.
Created byallows to restrict results list by the user who performed the Duplicate Search
Selection Screen


C. ALV with found Duplicate groups

ColumnDescription
Run indicatorID of Search Duplicates report execution
Duplicate group

ID of Duplicate group

Customer

Customer ID of first customer in group

Address numberAddress ID of first customer in group
NameName of first customer in group
Name 2Name 2 of first customer in group
StreetStreet of first customer in group
House numberHouse number of first customer in group
Postal Code

Postal Code of first customer in group

CityCity of first customer in group
CounterNumber of found duplicates on this group
Created On

Date on which created was Duplicate group

Created ByUser who executed Search Duplicates report
Last ChangeDate on which Duplicate group status was set/changed
Changed byUser who set/changed Duplicate group status
Duplicate group statusStatus of Duplicate group (open/finished/reset)
ALV with found Duplicate groups


D. Customers data preview – if we select Duplicate group (by double mouse click on a table row) in this area will be shown the first two customers of the selected Duplicate group. The data is separated in different tabs. Every tab contains data related to a different area.

Default DBM|ETabDescription
Main datastores main customer data like e.g. names, date of Birth and address data
Communicationstores communication customer data like e.g. telephone no.- or E-mail
Contact Personsstores contact persons assigned to customer
Vehiclesstores vehicles assigned to customer
Ordersstores orders assigned to customer
Organizationsstores sales organization to which the Customer is assigned
Customer data preview


E. Customer data details – to easily compare two Customers in area D the screen was separated into two areas E which are right next to each other. On the bottom of each area we have buttons and icons with arrows which allow to change which Customer of Duplicate group is currently shown. What is seen inside of this area depends on the tab that was opened (from area D). For tabs with plain data, the implemented solution is to highlight (with blue font) the label and input field which have different values in the left and right area – that makes it easier to compare the data. In each tab, there is an area with basic data which shows Customer ID and some other important and universal information. On the bottom set are buttons which allow to navigate to SAP standard transactions.

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