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This transaction is used for manual sending of service order from SAP ERP backend to FSM Cloud. In

Please note that in a normal case , it sending service order is an automatic process of sending service order triggered by changes in transactions IW31/32.

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Status
title(S4)PACG 200 SP04

Send Service Call only

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It allows

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sending Service Call without any related objects (such as address, tasks etc) that are send along with service order in a usual case.

Status
title(S4)PACG 200 SP09

Send activity

Together with service calls, transfer also the related activities. In the older service packs, activities would be sent by default.

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Technical remark: the service call selection class (/PACG/ECM_CL_S_SEL_SCALL) no longer triggers transfer of activities by default. Activities are still automatically transferred to FSM after saving a service order, but now it’s only triggered from the so-called ASA event. This helps to avoid repeated/unnecessary activity transfer.